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Anonymous's avatar
Anonymous
7 years ago
Approved

Re: Can't Connect To EA Servers To Activate Error

@EA_Barry

I was using Discord but I uninstalled it and the issue persists, I've also already tried a clean boot, tried installing to different locations, flushing and resetting DNS, and went back and deleted all Origin cache files again. Also used CCleaner with steps I found in an EA post and did end up ensuring the ports were open, as well as disabling firewall and uninstalling antivirus softwares. Also installed the Origin update today and created rules and exceptions for every executable in the Origin folder and Battlefront 2 folder. Went to request another call and they had closed my support ticket after just reporting it as a bug, the last person I spoke with didn't even try contacting a specialist like those before him. My case number was 45027355. Really not prepared to reinstall windows and some say this doesn't even fix their issue, some say they had EA remove their game from their account and re-add it and it resolved it, while others said this didn't work. Any and all suggestions are appreciated though, thank you! Anything else you can suggest would be a great help.

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @TLowesFlow

    It seems like you may have been playing since my last post, can you confirm either way please?

    You have done a lot of troubleshooting so far and I know this sounds trivial but is your time and date set correctly?

    Thanks.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    @EA_Barry

    I wish, no I've not played since the 28th, I've tried to launch it about a hundred times though and I can see the Activation UI tries but ultimately produces the error. And I have ensured the time is synchronized with time.windows.com.

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