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EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Re: Error Code: 1,510 (Cannot Open Crates)

Hey @Azavar1

I moved your post to this thread, so it will be easier for you to follow any updates. We know about the issue with opening this particular crate and we're looking into it.

Thank you for your report!

/Ataashi

5 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Im also having the same problem with the rey and kylo crates, they just wont open for me, no idea why.

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @Sh4d0ugh

    Can I ask if you've purchased the Deluxe Edition or just an upgrade to it? We've already received a few reports about an issue with opening mentioned crates, so I'd like to determine if it might be connected with your problem.

    Thanks for any additional information 🙂

    /Ataashi

  • CT-Lighter's avatar
    CT-Lighter
    8 years ago
    Any idea if this is planning on being fixed before the upcoming crate overhaul? Will we potentially lose the contents of these crates when updates are rolled out?
  • Anonymous's avatar
    Anonymous
    8 years ago
    Hi, it’s not an upgrade as such, my friend gave me this code as a gift for the extras. It redeemed it ok but won’t open, no idea why
  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Thanks for confirming @Sh4d0ugh 🙂

    We'll look into this issue!

    You can subscribe to this thread for any updates about the problem with Kylo and Rey crates.

    /Ataashi

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