Forum Discussion

Hero (Retired)

Re: Star Cards Not Unlocking

Hello @DigitalRoots and thanks for reporting in.

Just to be completely clear, there are 2 'levels' in the game. You have your overall rank, the bar that fills up after playing a match, and a level class, which is specific for a certain class, vehicle, etc. You have to play the heavy to earn 'heavy levels'. Once you reach a certain threshold, you can unlock cards with skillpoints. The overall rank doesn't do anything really. It just tells you how much dedication you have to the game lol.

Could you provide a screenshot of the cards not able to be bought with skillpoints and your heavy level?

I would suggest power cycling your console (look here for more information , basicly just turn it off and on).

Let me know if that solved it!

3 Replies

DigitalRoots
7 years ago
hey thanks for the reply! I appreciate the explanation on the difference of levels, but my overall level and my heavy class level are above the star card requirement. I did log out of the app and restart my console but that did not work. I did level my heavy class up to 10, then the 5 cards retroactively unlocked alongside the level 10 cards. So I believe the issue was resolved.
DYSPROssium
Hero (Retired)
7 years ago
No problem @DigitalRoots!
Now you have some neat new star cards for the heavy. Good luck on the battlefront!
jfire2020
6 years ago
Hey, I also have the same problem but kinda different. So the card unlocks but when I try to purchase it with a skill point it would just load for a while then back out with the message: “we couldn’t complete your purchase, you have not been charged”