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VetteC5RX's avatar
VetteC5RX
6 years ago

Re: Xbox one x overheats and shuts down due to game being stronger then the hardware

@EA_Aljo @zchret 

Possible Solution:


This IS a very real issue and yes, BF 2 does trigger is more frequently.


The problem is a combination of the Xbox One X design as well as the load that Battlefront 2 puts on the console; especially if you’re utilizing a WiFi connection (although with the current horrible BF 2 server state I wouldn’t recommend it).

I solved this by purchasing a set of metal risers that clip onto the 4 corners of the Xbox One X. This raises the bottom side of the console and reduces heat retention and allows the consoles cooling system to run more efficiently. 

Prior to this BF 2 would overheat my console, now it doesn’t ... Now BF 2 just overheats me with it’s inept gameplay logic. 

Hope this helps. 

3 Replies

  • carseclass's avatar
    carseclass
    6 years ago

    Try to go in your microsoft account  to see  if your account   detect any problems   with your xbox one x  to find this look for device section   . my account detect no issue found   with my xbox one x 

  • CA1-PAINLESS's avatar
    CA1-PAINLESS
    6 years ago

    This is NOT an overheating issue. This a a graphical fault the game causes with the hardware, and then the Xbox one x incorrectly reports it as an overheat, but it is not an overheat. I have confirmed my Xbox is cool when it happens. 

    this a graphical bug/ coding issue with the game that still needs to be resolved. It only happens in certain graphics scenarios, like when grievous’s unrelenting advance is activated. This should have been resolved

    when first reported. Its a critical issue since it completly shuts down Xbox one x units. Particularly launch units. 

  • mrfourpointo's avatar
    mrfourpointo
    5 years ago

    I agree, this is not a hardware issue. When mine shuts down, it is completely cool. It happens to me occasionally, but certainly enough to be a pain. No other game has ever caused this even when playing for extended periods. I'm on a Scorpio edition. 

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