Repair of your cards and players May the 4th
Try This 1. Exit game and EA. 2. Reboot. 3. Delete Entire SWBF2 folder from Documents. 4. Reboot. 5. Launch Game. See if they came back. Worked for me. Have to reset a couple cards, but it...
Forum Discussion
i was playing a game of multiplayer battlefront II today when my account suddenly wiped it said that some of the characters weren't available and that they were locked my characters still have there levels but i cant use the cards or any skins i unlocked i play on ps5 and have no idea how this happned can i have some help because i spent a lot of time on this game nad enjoy playing with friends
EA_Illium
EA Staff (Retired)
EA Staff (Retired)UNDER INVESTIGATION - Accepting As Solution For Visibility Purposes Only
Hi Everyone,
Thanks for letting us know what you're currently running into with Star Wars Battlefront 2.
If you are missing progress or seeing progress reset please let us know the following.
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Are you getting an error message?
- Are you missing specific progress or has your account reset?
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
maybe if they would do matenince and do something about the fake admin accounts that are using cheats
- @EA_Illium not trying to be a * but i have vidoe of the fake admin account using the cheat and the name dosent appear on the scoreboard or the name is isnt real because i tried looking up the name on the ea app and nothing even close to that name shows up in the search so that make it a little hard to report these people so something needs to be done
- Platform (or client): PS5
- EA ID (PSNID/Gamertag): PSNID - Echuta-
- Are you getting an error message? No
- Provided a screenshot below
I am missing everything from Star cards to skins and everything else in between.
I don’t know if they fixed it already, but I was having the problem, and fixed it by unistalling / reinstalling the game, and also, I’m on PS plus, so I overwrote the data in the console with a yesterday backup I had in the cloud and, relogged.
Best wishes
Platform: Xbox Series S
Gamertag: P00Pcookie#8504
No Error Message Given
Missing Specific content including cosmetics, weapons, characters and in game currencies
Screen Shots attached
Platform (or client): PlayStation
EA ID (PSN ID/Gamertag): Barbs609
Are you getting an error message? No
Are you missing specific progress or has your account reset? unlocked cards, appearances, emotes, voice lines, and victory poses, weapons and weapon accessories are now locked again, my levels and milestone progress has remained but reset to 1 when I play one of them, earned credit and skill points are gone as well
If possible, share a Screenshot or Clip...
Platform (or client): PlayStation
EA ID (PSN ID/Gamertag): Barbs609
Are you getting an error message? No
Are you missing specific progress or has your account reset? unlocked cards, appearances, emotes, voice lines, and victory poses, weapons and weapon accessories are now locked again, my levels and milestone progress has remained but reset to 1 when I play one of them, earned credit and skill points are gone as well
If possible, share a Screenshot or Clip...
I lost all of my stats, money and Star cards.
im on Xbox 1, my gamer tag is NoviLuminis. I have no error message. Everything has completely reset.
- Platform (or client): XBOX
- EA ID (PSN ID/Gamertag): pickledgerm142
- Are you getting an error message? no
- Are you missing specific progress or has your account reset? weapons cards and characters
- If possible, share a Screenshot or Clip...
My Star Wars Battlefront 2 progress is lost. I still have my character levels but my skins, emotes, star cards ect are gone
Xbox Series X
Gamertag: RidiculousGM
It seems that this is happening to everybody, right across the board. I’m on PS5 and I booted-up the game, to play and I was presented with the exact same thing that’s happening to everybody else.
I honestly don’t know why EA don’t just come back to the game and continue to support it; with characters, maps, character/damage balancing, tweaks. etc. Clearly they know it’s what we all want.. Considering how many are still playing it and how the player numbers are either increasing or are VERY stable.
The game has so much missed potential and still needs so many fixes.. C’mon, EA. Don’t be so anti-consumer. You KNOW you have a fan/player-base here with Battlefront II and STAR WARS and you could offer so much to the players than just server based changes and the like.
And we ALL KNOW that Dennis Brännvall was (for lack of a better respectful statement) NOT telling the truth when he said their vision for STAR WARS Battlefront II is “complete”.
It's simple bro, EA aren't interested in supporting a game they cant monetize with micro transactions, why do you think they abandoned it in the first place? EA are purely a business if it doesn't please the shareholders they aren't interested.
- Platform (or client): PlayStation 4
- EA ID (PSN ID/Gamertag): Leo_Mars76
- Are you getting an error message? No
- Are you missing specific progress or has your account reset?
- My character levels are still there but all of my star cards are reset, I can't unlock any of them and a few heroes are also locked, all of my skins and credits are also gone but my milestones are all still there, my unlocked weapons have also gone too
- Screenshots attached for reference, hope you can fix it I've spent so much time on this game 😭🤣
Having the exact same problem on PC
ps5
groovyddc04
no credits, characters are locked, no cards unlocked and I’ve been playing this for years
- Platform (or client): --- PC
- EA ID (PSN ID/Gamertag): --- XxSilverstreaKxX
- Are you getting an error message?--- No.
- Are you missing specific progress or has your account reset? --- I am missing specific progress. My stat numbers are fine, the star cards are emptied and unequipped however and I have 4 heroes also locked (Ani, Obi, Grievous and Dooku). So the progress is very specific and basically a lock activated on my stuff that I mentioned. ((REPAIRED IN THE EA APP, THE REPAIR FIXED THE ISSUE UNTIL I WAS ONLINE AGAIN)). Suspected cloud sync issue.
- If possible, share a Screenshot or Clip... --- Done.
- Same thing happened to this guy it seems: https://www.reddit.com/r/StarWarsBattlefront/comments/dw94wq/bug_or_no_just_went_into_hero_showdown_and_saw/
- If on PC, please share a DxDiag file and an EA app Error ID Number --- No error ID number.
Platform: Xbox Series S
Gamertag: Levxty
No Error Message Given
Missing Specific content including cosmetics, weapons, characters and in game currencies
Guys ı hade same problem but 2 minutes ago it seems fixed . Just now ı need to set all cards to my heroes again.
Alright im getting kinda tired of this... I texted you guys yesterday about the problem with my Battlefron 2 acc. After that it got fixed. I just logged in today only to find the same problem back again.... Everything is gone exept the lvl on my caracters. Whats going on? Can you fix this?
Platform: Xbox series x
Gamertag: sp4rt4nw4rriorS
No error message
missing all progress, clone wars dlc heros, kylo and Rey pre order skins, star cards
I lost every progress, heroes are locked. I have a locked LVL 46 Obi-Wan Kenobi. Maybthe 4th bug. EA, DICE I wish I could sue you!
- @Mememeagain Did you ever figure out a way to fix it
Today on all days May the 4th for some reason all my star cards costumes and money were erased from my game. I’ve been playing Battlefront 2 for over 3 years and have had a lot of time and money invested in here. And today during the middle of a game all my cards money and costumes were gone. My heroes retained their ranks but when I try to access a weapon it says does not own and all the star cards are locked please help!!!!
This is what has happened to me too. I’m hoping it’s a bug that can be fixed but idk if they are fixing stuff anymore?
- Platform (or client): Xbox One
- EA ID (PSN ID/Gamertag): SwedishChef99
- Are you getting an error message? No
- Are you missing specific progress or has your account reset? Yes. I’ve been playing since day one and played 14 hours ago and everything is gone except my levels.
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
- Platform (or client): PlayStation 5
- EA ID (PSN ID/Gamertag): Jazz_Lo_Ren
- Are you getting an error message? No
- Are you missing specific progress or has your account reset?
- My character levels are still there but all of my star cards are reset, I can't unlock any of them and a few heroes are also locked, all of my skins and credits are also gone but my milestones are all still there, my unlocked weapons have also gone too
- Screenshots attached for reference, hope you can fix it I've spent so much time on this game 😭🤣
