Forum Discussion

Hero

1 year ago

Repair of your cards and players May the 4th

Try This 1. Exit game and EA. 2. Reboot. 3. Delete Entire SWBF2 folder from Documents. 4. Reboot. 5. Launch Game. See if they came back. Worked for me. Have to reset a couple cards, but it...

EA_Illium

EA Staff (Retired)

1 year ago

UNDER INVESTIGATION - Accepting As Solution For Visibility Purposes Only

Hi Everyone,

Thanks for letting us know what you're currently running into with Star Wars Battlefront 2.

If you are missing progress or seeing progress reset please let us know the following.

Platform (or client):
EA ID (PSN ID/Gamertag):
Are you getting an error message?
Are you missing specific progress or has your account reset?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!

Mechaindozilla2

1 year ago

PS5

PSN = Mechaindozilla CA

No error message

Grevious, obi, Ani, and duk are locked, can't use my star cards, can't unlock or pick weapons

I got on, played one match and then all my stuff got locked and reset. I changed my password, unlinked and re linked my ea account to PS, then deleted my save data and went in. All my stuff appeared and I thought it was good. Still noticed my officer was leveled and couldn't get star cards even tho I had the skill points. Played 2 games and then the reset happened again, and now I can't equip any weapon or choose those characters/star cards

Weapons also didn't drop the crate you need to open to get the weapon, I have 2 weapons I should have and have the kill requirements for but there crates didn't drop

Phantom360
New Traveler
1 year ago
You can fix the problem on PC by turning off the PC, and then switching the power switch to OFF for about 16 minutes or so, maybe it can be the same for Xbox or Playstation by turning it off, and unplugging the power cable and resetting the wifi.
For me personally this worked and i have no further issues, i hope this helps annyone who sees this comment that has the same issue.