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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago
Solved

[Resolved] SWBF II Missing Progress After May The 4th Update

Good, Morning! We are currently aware that players are reporting logging into the game and running into a few issues with blocked players, and missing progress within the game. We have the appr...
  • EA_Illium's avatar
    EA_Illium
    2 years ago
    RESOLVED - Accepting As Solution For Visibility Purposes

    Hey Everyone, 

    We have recently made some changes, and I wanted to check with everyone in this thread if you could try restarting your game and checking if your progress has been restored.

    Thanks!

Trofton's avatar
Trofton
6 years ago

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Anakin and obi wan are locked And have padlock-symbol and count dooku and general grevious during HvV and hero showdown which is annoying as I prefer showdown it says please access menu I quit the game and go to collections doesn’t let me select cards or upgrade sometimes rebooting The entire game work but that annoying
What is your gamertag/PSN ID/EA Account name? Trofton
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 29/06/2020
What time did you see the bug? (HH:MM AM/PM) 16:00pm
In what game mode did the bug occur? Heroes vs. Villains
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Playing heroes vs villains or Showdown
What happens when the bug occurs? Locks out heroes
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number

‌

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General


Summarize your bug Anakin and obi wan are locked And have padlock-symbol and count dooku and general grevious during HvV and hero showdown which is annoying as I prefer showdown it says please access menu I quit the game and go to collections doesn’t let me select cards or upgrade sometimes rebooting The entire game work but that annoying
What is your gamertag/PSN ID/EA Account name? Trofton
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 29/06/2020
What time did you see the bug? (HH:MM AM/PM) 16:00pm
In what game mode did the bug occur? Heroes vs. Villains
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Playing heroes vs villains or showdown
What happens when the bug occurs? Locks out certain heroes
What do you expect to see?
Please select your region North America
AMD or Nvidia Model Number

‌

Clarktastrophe3's avatar
Clarktastrophe3
6 years ago

Just when you think you can't possibly see any more crazy bugs on this game another one appears. How can you leave this game in such a bad state. In some areas this game is worse than when it launched. Never seen this bug before but I just started to get it myself. Seems like it's only the heroes added later in the game except the bots 

  • Trofton's avatar
    Trofton
    6 years ago
    @Clarktastrophe31 That’s exactly what it looks like try restarting the game ?
    • Clarktastrophe3's avatar
      Clarktastrophe3
      6 years ago

      @Trofton yes I do a hard reset and it fixes the issue temporarily but it comes back. Seen it three times this week. Think it's a server issue. You shouldn't have to reset your game every few matches with a game though lol. So stupid

      • Trofton's avatar
        Trofton
        6 years ago
        @Clarktastrophe31 Completely agree there so many bugs on this game but EA is so poor
  • 5abwo0np3r8f's avatar
    5abwo0np3r8f
    2 years ago
    @Clarktastrophe31 Just developed the issue at around 11 PM Central yesterday. Can't wait to see how they resolve this.

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