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I found it. It's not a command. It's a program.
So today is a lag fest. Nothing but lag. 5Kms, 7% packet loss over 5 min.
- 8 years ago
I did do what troubleshooting applied. I even did the UO trace, but I didn't see any problem. If we're not supposed to be connecting to 159.153.38.49 I'd like to find out why I'm connecting to it since I'm supposed to be connected to an IP in Ohio.
- 8 years agoDoes it help to mention that I am connected to that IP at all times? It doesn't matter if it's the menu, or a lobby. It stays the same at all times.
- 8 years ago
(edited angry post)
It has come to my attention that what this post was originally about, was likely due to an error on my part. My phone was set to LTE as it's preferred signal instead of 3G like it should have been. My signal booster isn't for LTE, and the LTE signal is kinda flaky around my house. I normally keep my phone set to 3G, but switched it to LTE earlier in the day, and forgot to change it back that evening. When set to LTE, my phone sticks with the stronger 3G signal coming from my booster, but it still looks for the LTE signal, and what little it picks up for some reason screws with the 3G signal. I don't get it, but I have no issues when I have it set to 3G. This is specific to the day this post was originally about.
The California IP however... that's not related to my signal. I had lag problems whether connecting on 3G or LTE. I don't expect an immediate response here, and while I am a little impatient about it, I really hope to get some assistance soon. I really don't like being made to look like a noob because I lagged up and couldn't move when defending an objective, all because i'm not connecting to my chosen server, but am being sent across the country, and then back. Even my connection to STO isn't as bad as this, and that is located in Calif.
- 8 years ago
So today is another lag fest, as was yesterday. I got one round of 4 in where I lagged only half the round.
Here's video of what I have had to deal with since launch. https://youtu.be/lx5e15Crycc
I can't handle this. I am on when I can to see if there are any changes to the route or anything like that, but there still hasn't been any change. Every time is a lag fest. Run in, lag, die. Get an enforcer, go in, lag up, die. Get a hero, go in, lag up out in the open, die. Can't support my team, can't do objectives, just lag up and die. Next post will have screenshots of what's been happening too, and what my score screen usually looks like after a match where I lagged only half the match.
- 8 years ago
This was my connection quality all day on 26-5-2018. The video in the previous post is what those two are from.
The following is what my score screen normally looks like when I'm receiving far less lag than usual, yet more than I should be (I meant to capture scoreboard too, but it changed before I could). I was only half way up the scoreboard like I usually am (top guy on my side had 66 eliminations), the teams were well balanced, I had fun in that regard.
Then right after I load in to the next round, the lag starts up again...
and I was forced to quit because I couldn't stop lagging. I managed to get into the menu when hitting ESC (which, like anything else, you can't do when lagging and forced into first person) so I could get out. Once I did get into the menu the lag kicked up again.
- EA_Atic8 years ago
DICE Team
hey @rebuiltHK47 based on those ping you are doing to that IP something is not right between you and us. When you have issue can you do a UO tracer and send the data to me in a PM.
For the Uo-tracer: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ I do recommend that you follow the steps in there for network troubleshooting if you have not already.
/Atic
- 8 years agoSent.
- EA_Atic8 years ago
DICE Team
Hey @rebuiltHK47 did you send it as a pm to me?
/Atic
- 8 years agoYup!
- EA_Atic8 years ago
DICE Team
- 8 years agoI know I did because I hit the "send message" button before posting here.
- EA_Atic8 years ago
DICE Team
Hey @rebuiltHK47 Take look on your send message in private messages do you have anything there?
/Atic
- 8 years agoI sent it earlier. If it can be changed that I'm connecting to that California IP, the problem is then solved. That is the problem part.
- 8 years agoTurns out the IP of 159.153.38.49 is geographically located in Europe. Why am I connecting to an IP in Europe?
- 8 years ago
I just lost ALL of my score data in one match due to lag, and then got booted from the match after for being idle The game is sending me to EUROPE before connecting to the U.S. server. I tried this on multiple cell phones using tether (meaning the IP for each was different), and I was sent to the same IP of 159.153.38.49 (gosprapp3171.ea.com) in EUROPE!
WHY AM I BEING SENT TO EUROPE?! - EA_Atic8 years ago
DICE Team
Hey @rebuiltHK47 for network routing is not something we can control that would be your ISP that or mobile provider. it would be them you have to ask to why you are being routing to Europe.
/Atic
- 8 years ago
No no no. Don't go doing that. I am not going to be put in the middle of the "It's not us, it's them." battle. I already called them, they already said it's not under their control, and I already stated that I tested it with different connections and got the same result.
You do have direct influence on the route when the product has the wrong destination set. THAT is what my mobile provider told me. And that is EXACTLY how the internet works. 159.153.38.49 is NOT located in California. It is located in London, England. I would not be routed to Europe in the first place, if the game itself wasn't being sent to YOUR IP in England. This is a problem on YOUR end. YOUR product is sending me to YOUR IP in London. The route is not entirely controlled by you, but it IS affected when YOUR product is being sent to a certain destination. In this instance, the route is being sent to Europe because YOUR product's IP destination is in England. I am not the only one with this issue, as others with different connections around the world are having the same problem.
This reddit post clearly indicates by means of the posted video, as well as the posted comments, that there is a problem either with the game or Origin that is sending people to another country before being sent to their selected server. Some people in Europe are being sent to the U.S.
- 8 years agoI just got booted from a match again for being idle because I was lagging and lost my stats the other two matches because I was lagging so hard.
Isn't there a system that tells my computer/game what servers or IP addresses are closest so that it can have the best connection? - 7 years agoI'm starting to wonder if this is a leftover from having played the alpha and beta. if perhaps there is something in your system, or mine that didn't get cleared and it's sending me to the London IP of 159.153.38.49 instead of the U.S. Ohio IP.
Let's work to get this taken care of. Come on. - 7 years ago
I am still stuck being connected to the IP address of 159.153.38.49. This EA address is located in London England. I am in the United States. No it is not my ISP's fault. I already contacted them and they told me what I and anyone else with network knowledge knows. They don't control what IP the game connects to, the game does. That in turn determines what the route is. Add to that, I have used different connections, and have the same problem. There are also many others that have the same issue, and I know full well they aren't using the same connection as me. So that's two reasons I know for a FACT it's NOT my ISP. Something is wrong with the game. When I load up the game, it sends me to 159.153.38.49. It shouldn't do that. My connection stays that way the entire time. I never see it change, even when in a match. And it's the only IP in the list in Windows Resource Monitor when I'm playing a match. I'm sitting at 150+ms the whole time, 50% of that time I am lagged up so much I can't move. The game server selection says that the closest is in Virginia (use to be Ohio but that's suspiciously missing entirely) at 77ms. I shouldn't be rubberbanding and in a lag stun-lock if I had 77ms. Ever. Whatever part of the game that is determining the closest IP address is is not functioning right. I'm willing to work with someone to get this figured out, but I'm not going through the "it's not us it's them" bull *. That and the normal network troubleshooting has already been done many times over and it accomplishes nothing. I'm not technologically inept, so work with me here.
- 7 years agoplaying right now, and even discord's voice chat is being affected by the lag.
that very same thing happens when i play startrek online and only when startrek online is downloading something.
so not only am I being connected to an IP in the UK, but something is soaking up so much badnwidth that voice chat (Which takes up next to nothing) is severely impaired. - 7 years agoSo... I'm wondering, if I block the IP that the game initially when launched chooses to connect to, shouldn't it automatically find a different IP address to connect to?
- 7 years agoAt the very moment of this reply, I am using my satellite internet to connect to the game. As I stated before, my ISP is not the issue because I play over the cell network of AT&T through StraightTalk using 3G.
Both my satellite and phone tether send me to the same IP address of 159.153.38.49. That is located in London England.
So... there's something wrong somewhere with something in the game or Origin that is sending me to the incorrect IP address. - 7 years agoI was at a friend's house recently and used a solid internet connection. I still connected to the same IP. However I had no lag, or if I did, it wasn't noticeable.
I should still not be connecting to that IP address. I already know my connection type is not superb and that there will be some lag, but I should not have lag at over 120ms, and definitely as high as 12kms. - 7 years ago
so today I got on again at home, and my default ping side (the data center) that is closest is US Virginia at 80ms. I hopped into a match, was lagging so bad I couldn't move, and when I died, I couldn't spawn back in. I had to leave because everyone was jumping around and it wouldn't stop.
The game says the datacenter I have selected is in Virginia, but the game is connecting to a London England datacenter. I am having zero problems with all other games.
So is some help going to be given, or do I just keep posting and be ignored?
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