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NFShplyr's avatar
NFShplyr
3 years ago

Slow internet connection «this might affect your gameplay»

I play on Xbox and ive been playing Battlefront 2 for a while and i love playing it, but now i keep getting the message «slow internett connection, this might affect your gameplay». Its been going li...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @NFShplyr 

Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

NFShplyr's avatar
NFShplyr
3 years ago

Hi, i tried your tip and tried playing some matches. The problem is still there. The slow internett connection icon pops up every second, the sensetivity and blaster shots gets delayed sometimes, and sometimes the game gets frozen for a second.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @NFShplyr 

    Thanks for trying that. Next, I'd like you to clear the alternate MAC address with these steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know if that makes a difference or not.

    • NFShplyr's avatar
      NFShplyr
      3 years ago

      I cleared my MAC adress and played some matches and the issue is still there.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @NFShplyr 

        Have you talked to your ISP to see if they are noticing any issues? Also, are you feeling slow gameplay or are you just seeing that message?

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