Forum Discussion
I also ordered back in July then and got my code about two weeks - ago for PS4 - Nothing.
I pre ordered back in April after the first trailer and I got my code from Amazon 1 week ago for the ps store and I redeemed it before October 1st but I can't download it in the store. It says that I don't own the game. (I'm from Germany)
- 9 years ago
@NurderOFC1901EV yeah that's the same problem i'm having, hopefully it's fixed soon...
- EA_David9 years ago
Community Admin
Hi guys, I've gotten some updates on this, I'll just paste in the info I have.
Xbox One: Some users have found that their pre-order codes won't work, and appear as invalid. We are investigating this, so please just hold onto your codes for now.
PS4: Pre-order codes can be redeemed but don't give access to the Beta. We are investigating this and you don't need a new code.
Origin: Some users who pre-ordered from the store during a certain period might not have automatically gotten in. If you have a pre-order from before October 2nd but don't have access, please email support using the steps here: https://help.ea.com/en-us/help/star-wars/star-wars-battlefront-ii/star-wars-battlefront-ii-beta-trou...
Thank you for your patience, we hope to have an update soon.- Anonymous9 years ago
I purchased from jbhifi. When entering my code on Xbox one, the error message is:
check the instructions that came with your code. You might need to redeem it on a different web page
ive got a very unhappy boy at home
- Anonymous9 years ago
exact same problem with the" check the instructions error" typed the code gamestop gave me on my receipt when I pre ordered bf2
- Anonymous9 years ago
I don't get the email option as I am from Australia, what am I to do?
I'm PC.
- EA_David9 years ago
Community Admin
@ItsMeSaverio That's interesting, thank you for the useful data. As for getting a code, you should just be able to change the region in the top right of the page to the US, then follow the steps again.
@FMAChet There are currently issues with redeemed codes on PS4. Codes go in fine but then the Beta can't be downloaded. This is known about and is being investigated.
Thanks.
- Chickasmee9 years agoSeasoned Novice
Just checked again and it is now available to download on the PS4.
- Anonymous9 years ago
same here! 🙂
- Anonymous9 years ago
It accepts my code from Amazon - says it's redeemed and nothing happens! ☹️ . PS4 . Please turn up the bandwidth EA
- 9 years ago
Same to me. ☹️
- 9 years ago
I have the same! but I redeemed the code yesterday...