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jesusking7764's avatar
jesusking7764
7 years ago
Solved

Star Wars Battlefront 2: Please update your Intel Driver

Hi!

I just bought Star Wars Battlefront 2, and when I tried to open it on my laptop for the first time, an error appeared saying: 

"Please update your Intel Driver; Detected Intel driver version 10.18.10.5059 08/16/2018 00:00:00; The recommended version is xx.xx.15.48 or later. Please update your drivers at http://downloadcenter.intel.com/ before playing the game.; Do you want to try to run the game anyway There may be stability, performance, or visual corruption issues."

So I went to that link and downloaded the latest drivers, but the error keeps appearing. Even if I click "yes" and continue to the game, i get a black screen and the game closes. I have searched everywhere but found nothing so far. 

My Laptop specs: 

Intel Core i5-3317U 

6,00 GB Ram

Intel HD 4000

(PS: Yes, I know the laptop does not meet the required specs, but I play other games with the same requirements of SWB2 and they run ok.) 

  • EA_Atic's avatar
    EA_Atic
    6 years ago

    @r3b31_CT-13255 looking at your spec you are missing a dedicated graphic card. 

    MINIMUM REQUIREMENTS

    OS: 64-bit Windows 7 SP1/Windows 8.1/Windows 10
    Processor (AMD): AMD FX 6350
    Processor (Intel): Intel Core i5 6600K
    Memory: 8GB RAM
    Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 60GB

    /Atic

20 Replies

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  • darthanes345's avatar
    darthanes345
    6 years ago
    @DS_Arkos Thanks for your response.
    Unfortunately I do not see a settings folder (like you show in the image). I only see the first three folders. The fourth folder does not show up in my system. No clue whats going on.
  • DS_Arkos's avatar
    DS_Arkos
    6 years ago

    That may be your issue then lol

    Unfortunately I don't know how you could fix that

  • BeastLikeSwords's avatar
    BeastLikeSwords
    6 years ago

    I did what you mentioned and it didnt help. I have a BEEFY computer. Yet it keeps giving me the error to update my intel driver [which is up to date] Then I try to follow the instructions for 3d settings on Nvidia and it isnt even there... 

  • Deathbreacher's avatar
    Deathbreacher
    5 years ago

    I meet all the requirements but it keeps saying my driver version is low for my graphics card and it can run bf1 on medium and other games that require a vram of 2gb. invidia stop supporting the geforce 820A 2gb vram card so I can't actually update the drivers.

  • Fulcrum_Tan066's avatar
    Fulcrum_Tan066
    5 years ago

    My PC/Laptop specs are way over the minimum requirements 

    Specs 

    Intel core I7 processor 

    16 gb ram 

    Geforce RTX 2070

    1 TB PCIE NVME SSD 

    And yet i get the same notification. 

      

  • abjoseh's avatar
    abjoseh
    3 years ago

    Hey @EA_Blueberry ,

    There is, in fact. An issue with EA's games graphics driver detection. I am trying to play Battlefront I on an i5 1240p with Iris graphics, which is a much newer CPU/GPU than the game  requires, and I'm still getting a warning that my graphics driver are outdated. I think the cause is that the game only checks for the last four digits of the driver, i.e. a driver with number xx.xx.101.xxxx will always be bigger than one with number xx.xx.14.xxxx, but this is not what the game detects.

    Maybe, this is the cause of an issue I'm having that prevents the game from detecting the spacebar stroke needed to get past the start screen, even though I've tried everything that's been suggested in this forum and by the EA's support (I have a support case open, without success).

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