#

Summary

Error message

327

You've been disconnected from our servers, check your internet connection and try again or check server status at https://help.ea.com/star-wars-battlefront/star-wars-battlefront-ii/.

376

There's an issue with your Origin or console account.

You need to be online to do this. Please check your Origin connection status.OR You must be signed in to Xbox Live to use these features. OR You must be signed in to PlayStation™Network to use these features.

426

Your account is too young to play online.

Sorry, you are not eligible to participate in this activity. See https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ for additional information

475

Your account has been banned.

This account is banned. Check your email and see https://help.ea.com/help/faq/play-by-the-ea-rules/ for more information.

524

No online access, please try the steps here.

Sorry, this account is not able to play online. See https://help.ea.com/en-us/help/FAQ/not-able-to-connect-to-online-play for more information.

573

The game is running the wrong version, please check for updates.

You need to update your game before you can play online. Please close the game and check for updates.

623

The max number of players has been reached.

A large number of players are trying to connect right now. Please wait a few minutes and try again.

672

Connection to server lost.

You have lost connection to our servers, please reconnect to play online or See https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ for additional information.

721

Unable to connect to EA Servers.

Cannot connect to EA servers, please check server status at ea.com/unable-to-connect.

770

The connection has timed out to EA servers.

You have lost connection to the EA servers. Online features will be unavailable. See ea.com/unable-to-connect for additional information.

820

The game considers you to be offline.

No internet connection detected. You must be online to access this feature. Please check your internet connection and try again.

869

You are already logged in on another console.

Your EA Account is already in use, please exit your other open session and try again. See https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ for additional information.

918

Account unable to play.

Sorry, this account is not able to play online. See https://help.ea.com/en-us/help/FAQ/notable-to-connect-to-online-play for more information.

4975

You must have an EA Account to access online features. See https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/ for additional information.

968

EA server unavailable. Please check here for server status: https://help.ea.com/star-wars-battlefront/star-wars-battlefront-ii/

Unable to connect to EA Servers, online features will be unavailable. 

1017

Something went went wrong with matchmaking

Oops, something went wrong while trying to find you a game. Please try again.

1066

Matchmaking has timed out

We can't find any available games for you, check your selection and try again.

1115

A required player dropped out before match started

A player left the game so your session has closed. Please try again.

1165

You are offline and can't matchmake.

You must be signed in to your EA Account to access online features. See ea.com/unable-to-connect for additional information.

1214

Waiting for our network services to get ready.

You must be signed in to your EA Account to access online features. See ea.com/unable-to-connect for additional information.

1263

Matchmaking error

Oops, something went wrong while trying to find you a game. Please try again.

1411

There was an error when trying to add an item, please try again.

We couldn't add this item to your inventory. Please try again.

49

There was an error when trying to open a crate.

There was a problem opening your crate please try again or check your inventory for new items.

99, 148

There was an error when trying to purchase an item

We couldn't complete your purchase. You have not been charged. Please try again later.

49

There was an error when trying upgrade a card.

There was an error upgrading your card. Please try again later.

99

There was an error when trying to access the inventory.

We can't open your inventory right now. Please restart and try again.

197

There was an error when trying access store offers.

We can't load the store offers. Please check your connection.

246,394

There's an error when purchasing.

Purchase failed. Please try again later.

296

There's an error when purchasing.

We couldn't complete your purchase. You have not been charged. Please try again later.

345

There's an error when purchasing.

We couldn't complete your purchase right now, no Credits or Crystals have been used. Please try again later.

443

There's an error trying to access your inventory.

We can't load your inventory right now, please restart and try again.

690

There's an error trying to access a daily reward.

Sorry, we couldn't grant your Daily reward. Please check your connection and try again.

739

An undocumented error happened.

Oops, something went wrong. Please try again.

788

There's an error getting offers from the store. 

We can't load the store offers. Please check your connection.

838

There's an error when trying to claim a quest reward.

Sorry, we couldn't grant your reward. Please try again or check your inventory for new items.

887

Issue on account.

There was a problem updating your license, please see help.ea.com

936,

99

Generic error.

Oops, something went wrong. Please try again.

985

Your join request has timed out.

Your request timed out. Please check your connection and try again.

1035

Can't join the game.

We're sorry, we could not find you a game right now, please try again.

1084

No free slot available in the match you tried connecting to.

We're sorry, the game you are trying to join is full. Please wait or join a different game.

49

Can't join the game due to server maintenance.

Cannot connect to EA servers due to current maintenance. Check server status at https://help.ea.com/star-wars-battlefront/star-wars-battlefront-ii/

148

Game version incorrect.

You need to update your game before you can play online, please close the game and check for updates.

246

Game server lost connection.

Cannot connect to EA servers, please check server status at ea.com/unable-to-connect.

296

Matchmaking error.

Oops, something went wrong. Please try again.

49

Your account is banned

We have restricted your online access for this game. Check your email associated with your EA account and see https://help.ea.com/help/faq/play-by-the-ea-rules/ for more information.

49

You got disconnected during the join process.

You have been disconnected while trying to join a game, please check your connection and server status at help.ea.com.

99

You're in a queue and also trying to join that queue.

You're already in this queue for this game!

148

You can't be in two groups at once.

You're already in this queue for this game!

197

You are trying to join a group that is set to private.

Can’t join, this group is private.

246

296

345

394

443

493

542

591

641
296
345
394
443
493
542
591
641

Server errors.

Oops, something went wrong. Please try again.

739

The game you were invited to can't be found.

We couldn't connect to this game, please ask your friend to invite you again.

3985

The player who invited you has quit the game.

Failed to join server. Unable to join on player since the player has left the game.

5015

The game's not fully installed yet.

You can't do this yet. Please wait for the game to finish installing.

5020

Something went wrong with the invite system.

Oops, something went wrong. Please try again.

5075

Unable to join. Group is private.

Unable to join. Group is private.