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Hey @Vikezo
I'm sorry to hear about the sound issue in SWB2 ☹️
And thanks for already checking out the repair option and your drivers! Could you please send us your full DxDiag report - it would make easier to find a solution if we know your PC's specification 🙂
/Ataashi
thanks for helping and here what you asked for its laptop by the way:
OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MSI
System Manufacturer Micro-Star International Co., Ltd.
System Model GF72VR 7RF
System Type x64-based PC
System SKU 179B.3
Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. E179BIMS.309, 4/19/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MS-179B
BaseBoard Version REV:1.0
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17763.404"
User Name MSI\sarko
Time Zone Arab Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 8.04 GB
Total Virtual Memory 19.0 GB
Available Virtual Memory 7.78 GB
Page File Space 3.13 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
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