This is a serious issue that comes back from time to time, whenever the servers go down. At first you think the problem is on your end, but then by contacting other players you realise it isn't. However I've already experienced a situation where I couldn't log into the game, but some european friends could.
The message displayed to us is never that the servers are down, it's always an issue with our connection, or even worse, "This account isn't allowed to go online". I am reported on a regular basis by players who either don't know many aspects of this game, or which get convinced that bugs they experience or that affect me are actually me using hacks. Yesterday a player was calling me a hacker because Maul threw me down the pit on Hoth and I stayed alive. This is a well known BUG since launch, but not everyone knows it.
Whenever I get the message that I can't go online I get somewhat nervous that I've been banned for false reasons, so please give us a lighter error message when servers are down.
