Unable to launch multiplayer

I recently got the game (on Xbox) and have been really enjoying it until this past weekend. I cannot join any multiplayer games. When I try to launch any kind of match making nothing happens. 

I logged onto my EA account to see if my account was suspended (didn’t receive any email from EA) but I couldn’t find anything. I have a ticket open with them but was curious if anyone has had this issue.

i have tried signing out, restarting the Xbox and switching to other games (which multiplayer works on) with no luck.

Any help is appreciated.