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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
8 years ago

Update - Ping Site Issues

Hi all, We're looking to deploy a fix for the ping site issues currently targeted at an update later this month (to confirm: this will not be part of the August 7 patch). We'll share more informat...
godonnell5's avatar
godonnell5
8 years ago
thanks for the info but nothing works for me. guess I can't play till they decide to fix this issue someday. ☹️
  • ggibb65's avatar
    ggibb65
    Hero (Retired)
    8 years ago
    @godonnell5
    What region are you in? I am in Australia and currently use the US Oregon ping site without problems' sometimes I use other US sites or Ireland and have had success with these too. I am also glad to see some of the gamer tags I used to see before this problem appearing now.
    • godonnell5's avatar
      godonnell5
      8 years ago
      I've tried all of the US servers and can't get them to work. I'm in the US region. I'll try some other ping sites after work and see what happens. Thanks
      • ggibb65's avatar
        ggibb65
        Hero (Retired)
        8 years ago

        @godonnell5
        You didn't say what region you are in and what platform you play on. I am surprised that the US sites didn't work for you, maybe time zone. When you try others look for the shortest ping times first. Australia is around 25ms but I always end up in empty lobbies. US Oregon is about 145ms. Be patient and keep trying. Oregon didn't work for me first time but have not had a problem since. Try all game modes (HvsV is a good start) and watch if the player count changes. That is a good indication if the site is going to work for you. Also check your settings to make sure your ping site has not reverted to default. That happens occasionally.

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