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JoshuaTHX's avatar
JoshuaTHX
8 years ago
Solved

Wrong star card in Armor

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? In-Game Store & Crates
Summarize your bug It gives me the wrong starcard (leia's BLINDING REVEAL) in another unit (ARMOR) slot and I can't use the slot anymore because I cant unequip it
What is your gamertag/PSN ID/EA Account name? joshua_1138
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 03/21/3018, after the big update
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone?
Steps: How can we find the bug ourselves? Go to Collections, Select armor, in EQUIP AND UNLOCK cards you will find one slot is already been used by Leia's ability, when you enter that, there will be no car and the slot will be taken
What happens when the bug occurs? It doesn't let me use the slot for the third star card, because its already taken
What do you expect to see? I expect Leia's ability to be gone, so I can use an ARMOR ability
Please select your region North America
AMD or Nvidia Model Number

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its the only problem, where on star card its in another unit, an hence i cant unequip it

  • JoshuaTHX's avatar
    JoshuaTHX
    8 years ago

    Thanks for the reply, I talked with support and they help me, If anybody has the same problen, just deleted the saved game, and star the game again, all the star cards slot wil be empty (but you will not lose any of them) so you can equip them again as you like.

15 Replies

  • JoshuaTHX's avatar
    JoshuaTHX
    8 years ago

    this are the images so you can understand my problem

  • Anonymous's avatar
    Anonymous
    8 years ago

    I've got the same issue, except it's a smart ion grenade on my speeder.

  • JoshuaTHX's avatar
    JoshuaTHX
    8 years ago
    @EA_Ataashi Yes the problem it's still there, the wrong card is still there, and there is no option to unequip it, we need an option to unequip all cards
  • JoshuaTHX's avatar
    JoshuaTHX
    8 years ago
    Here you can see I unequip the first two, but the one with the Leia's ability it's still there and I'm unable to unequip it
  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey everyone! 🙂

    I just got an update from our specialists. We're planning to release a general fix for this issue, but no date has been set in stone yet. 

    However, you can contact our live support, describe the problem and your case should get escalated to our experts, who have tools to individually solve it on your account.

    Thanks!

    /Ataashi

  • JoshuaTHX's avatar
    JoshuaTHX
    8 years ago

    Thanks for the reply, I talked with support and they help me, If anybody has the same problen, just deleted the saved game, and star the game again, all the star cards slot wil be empty (but you will not lose any of them) so you can equip them again as you like.

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    @JoshuaTHX

    I'm glad that our advisers were able to help with your problem. They have a few tricks up their sleeves after all 😉

    It's worth mentioning that deleting your saved data will erase your singleplayer progress, but your Star Cards will always be safe 🙂

    /Ataashi

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