Xbox - Attempt to connect to online error code 524.

Anonymous
8 years ago
Me, too. I believe it's due to a conflicting EA account linkage. if there were some way to delete obsolete EA/Origin accounts, that might fix the issue, but there appears to be no way to do this.
Anonymous
8 years ago
Hi I have also had the same problem but have found a solution. Happy to share as my son was upset beyond words and can imagine the same from any other. If you create a compleetly new account on the xbox web page and make the new account age above 18 years old that is the 1st part. 2nd Then simply remove the account that you are unable to play online. 3rd add new account that you made in step 1 to your xbox and you should be able to play online. well it worked for me hope it does for you.
- Anonymous
  8 years ago
  Happy to answer any questions with this matter. although not sure how the notifications work so i apologize if it takes a while to respond. PS its Christmas day today so if this worked for you MERRY CHRISTMAS EVERYONE
  - Anonymous
    8 years ago
    Is there a fix for the unable-to_connect 524? We change the parental control on the Microsoft account but that did not work,
- TXbluzmn
  8 years ago
  XavierMarshall - that's fine, but what about your accumulation of achievements on your Xbox live profile? This solution may allow you to play, but it's not a real solution. EA needs to say something - anything!!
  - ietxmmyrus
    EA Staff
    8 years ago
    Hello everyone,
    
    first and foremost: Merry Christmas!
    
    To shed some light on this: The three of you who provided Xbox Gamertags all have them linked to an underage EA account, so there seems to be a pattern. It can occur that some online content is not available to underage EA accounts.
    
    You can find more information about online access for underage accounts in this help EA article.
    
    Also feel free to post your Xbox Gamertag (or PSN-IDs, if applicable) so we can check if it's related to the EA account being underage. Which sounds reasonable, taking into account you tried altering the settings on the Xbox account.
- Anonymous
  8 years ago
  Yeah but then my son has 2 logins one to play. This game and one with all his other saved games and rewards
Anonymous
8 years ago
Metoo
Same problem my boy would like to claim some stuff he earned from campaign and he can not due to 524 error and Xbox one support say EA error and EA says exbox problem

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Xbox - Attempt to connect to online error code 524.

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