Ditto. Two autistic children here. The older one is 14, the younger 13. We're in the UK. They have teen restrictions on Xbox and play Titanfall 2 online. The older one can play BF2, the younger one cannot. This shows the system is glitchy as both or neither should be blocked. The attitude from EA is clear, they have absolutely no intention of doing anything about it. Some appear to have had some success in modifying accounts but it's tedious - download Origin, set up account, unlink/link accounts, blah-di-blah but with no guarantee of success - went through this with the first one but from memory (need to ask the kids) the problem seemed to go away or maybe the younger one never bothered with the game. ***SIMPLEST SOLUTION*** - The simplest way to get them to play is to create an adult account and let them use that; my younger one uses my wife's account. Thing is he doesn't get achievements and so on.
I have been having a similar problem. I was thinking I had to change his age and have been having problems signing into my son's account because I can't remember which email I used and never receive the password resets when they are sent.... That being said, I obviously CAN sign into my own account and have yet to be able to find where to change my own age.
Now I know all of this has been a complete waste of time, so thanks for that, other posters. (being sincere, thank you, I might have spent a LOT more time trying this before finding this thread)
The issue I'm having is that my son HAS been using my gamertag to play BF2, but I got him his own gold account and EA account so he didn't have to use mine. This means that whenever he wants to play BF2, I can't play games or use any apps on my account. This is not a decision I should have to make in the first place if I have paid money for him to have his own account for Xbox and EA. It completely defeats the purpose of buying him his own account. At the very least I should get a refund for the account I got him that is yet to be used.
And what if I want to play BF2 with him?
The error code has changed but this is still an issue, and yes EA are still blaming COPA even for people outside the US. I had the peoepl on the help chat tell be COPA was worldwide depsite the articles they linked too clearly stating its a US law.
So rather than fixing the issue EA have there heads in the sand and are humming "its all your fault we are just protecting the children"
