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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Xbox connection issue: error 721

Hey everyone,  This is a known issue that we are currently working on solving, no ETA currently.  The following workaround has been reported to work for various players and for us.  Try the ...
Anonymous's avatar
Anonymous
7 years ago
game starts offline. repeatedly clicking R joystick eventually worked. annoying sad face
Anonymous's avatar
Anonymous
7 years ago
So what worked for me was doing the highlight the xbox live name in the top left, but in the arcade menu... It seems to be random when or where it works so just try it in all the menus highlighting the xbox live name. It will only work if it saya connecting in the top left. The arcade menu might have worked too as there was nothinf next to the screen name.

Ps. Now I know why it was 10$ for games with gold. Guess ir being bugged got me the game cheap :D
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone,

    The hotfix for Xbox One that was deployed today has been confirmed fixed from our end. Can you please confirm that it's now working for you. 🙂

    Thank you!

    /Atic

    • GhostOfMillen's avatar
      GhostOfMillen
      7 years ago

      it did a data sync when I opened, and seemed to connect properly in lobby, but when I tried to join a room (GA) just gets stuck on the search, and keep getting error 770 booted back to me and need to connect again. Three cycles of this before it actually got me in a room, then while it had the Death Star 2 screen loading I got error 770 again. Even more broken than before... seems like par for the course for you folks eh?

      • GhostOfMillen's avatar
        GhostOfMillen
        7 years ago
        Now getting various different error codes when trying to join a room. So far I've gotten: 770, 216, 2643,

        Since this is what you consider "fixed", can you folks maybe just "break it" again so at least there's a functional workaround?

        Or maybe just stop with the F'n updates that mess everything up, and roll it back to where it was functional until you fix the damn problems?

        Well, looks like 9th time's the charm... finally in a room
    • Evotour's avatar
      Evotour
      7 years ago

      I was able to play just fine for a few days in December, but all the sudden started getting the 721 error. Tried all the recommended fixes of scrolling to collection and reconnecting, restarting router etc.. still not able to connect. 

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