Forum Discussion
EA_Ataashi
EA Staff (Retired)
7 years agoHey @BanjoApocalypse
Could you specify if this problem involves only this one particular crate or it happened with other crates before too?
Thanks!
/Ataashi
7 years ago
So far it's the daily crate, the downtime apology crate, and the reward from the starfighter assault daily challenge
- EA_Ataashi7 years ago
EA Staff (Retired)
Thanks for confirming @BanjoApocalypse
And one more question from me - you didn't experience such issue with opening crates before the maintenance?
/Ataashi
- 7 years agoNo. The game worked fine Tuesday and last weekend
- EA_Ataashi7 years ago
EA Staff (Retired)
Thanks again @BanjoApocalypse!
We haven't received any similar reports so far, so we should check a few troubleshooting steps, before I will send this case to our specialists, alright?
Could you try out:
- Power cycling your console;
- Removing and then re-adding your gamertag;
- Reseting your console, but keep your games and apps.
/Ataashi