Forum Discussion

6 years ago

Xbox one x overheats and shuts down due to game being stronger then the hardware

Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? General Summarize your bug game causes Xbox one X to overheat due to your game exceeding the hardware (...

EA_Aljo

Community Manager

6 years ago

Hi there, @zchret.

We're not receiving other reports of this happening. Can you try contacting Xbox support to see if they can offer any assistance? This could be a hardware issue with your console. Thanks!