3rd ball is missing after getting the push ability

Product: Star Wars Jedi: Fallen Order
Platform:Sony Playstation 4
Summarize your bug game braking bug. need three balls to get threw but in game world only two balls apeer can't continue please fix it don't want to restart the game
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? after getting the push ability the top ball is missing
What happens when the bug occurs? can't continue the game
What do you expect to see? the last ball so I can get threw

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the ball please  fix it need the3rd ball to get threw