Persistent Issues with Star Wars Jedi: Survivor
So I have the PS4 Version of the game on a PS5 console but I am encountering persistent issues with the game from crashing constantly to other game breaking glitches suck as going out of bounds and getting stuck in areas I cannot leave, causing the loss of progress and the prevention of achievement gaining, is there any workaround for any of the issues in the game, if not then the game needs a MASSIVE patch update because these issues are super annoyingStar Wars squadron’s launch problem
This is my EA support chat history. They told me to post something in the forms. Are there any people that can help? I already tried everything and after this chat, I asked Gemini and it told me to try and download a free game to try and re-sync it that didn’t work either. This is my EA support chat history. They told me to post something in the forms. Are there any people that can help? Today • 6:51 PM We're connecting you to an agent. Your estimated wait time is 1 minute. • 6:51 PM when will this get fixed this is my last chat Apr. 01, 2026, 3:56 am Advisor: Abhishek Agent: Abhishek Chat ended: By Agent Date: Apr. 01, 2026, 3:56 am Duration: 37m 3s Location: Oklahoma, United States Hello! I'm here to help you find information and answer any questions you may have. How can I assist you today? Hello! Thank you for contacting us. An agent joined the chat and will assist you now. This chat will close automatically after 10 minutes of inactivity. You can restart it at any time, but you’ll be redirected to another advisor. Don’t worry, you won’t have to re-explain your issue. Hello there, nice to meet you. How may I help you out today?. my game is having problems Please elaborate your concern. check the dicription for this case #REDACTED Unable to check any details in provided case number. Do you mind sharing the details again of your issue? my game that i got on steam as a bundle with 4 other games will not show in the libary but all 3 others do and they work if i launch it it opens the anit cheat and then the anti cheat crashes and like i said it does not show in the ea app so i lanuched it from steam I will surely check and help you out with game not appearing in library issue. Please share your registered email address for the EA Account. oh yes one sec redactedThanks. the user name is READACTED Share the name of EA game which is not visible. Starwars sqadrons Alright! Try to follow the steps as mentioned below to check if it works for you. Open Marketplace> My Collection and see whether Starwars sqadrons is deactivated there. If it is, you can enable it with the selection button. i dont see it You are checking on Steam or EA app? ea app Check on Steam please. ok Let me know if it works. im in libary how to get there Open Marketplace> My Collection and see whether Starwars sqadrons is deactivated there. how do i open martketplace i mean the game is in my steam libary idk what your asking Just to confirm, the game is visible but you are unable to launch due to anti cheat error? no it shows in my steam libary but not in the ea libary when i lanuch it in steam it gets to anti cheat and crashes Alright! Try to perform the steps as mentioned in link below: Attachment successfully added its not anti cheat i play my other ea and steam games fine like starwars battlefront 2 jedi fallen order etc i got the 4 starwars games in a steam sale No issues, try to perform the steps as mentioned in the link. Let me know if issue exists. still wont work as anti cheat is already installed i think its a ea libary issue i also tried un installing and re installing both the anticheat and game Try to uninstall and install EA app once. nope still only shows the 3 games not the 5 Have you reinstalled EA app? yes its a steam and ea libary link problem i swear im a tech expert im using my custom built gaming pc rn Seems like a bug is running in background. Try to perform the steps as mentioned below. Attachment successfully added i told you im a tech expert a clean boot was the first thing i did does not work oviously Go through the steps as provided in link below Attachment successfully added my bios, drivers and windows are fully updated In this case, I am going to report the issue to my team for them to investigate the issue on their end, sounds good? thanks so much good night Perfect! I hope I was helpful enough. Apart from this Is there anything else I can help you with? nope bye its installed on steam but wont show in ea as seen below i bought all 3 games at the same time image_0.jpg image_1.jpg all 4 games* E Eleazar joined • 7:00 PM Hello! Thank you for contacting us. An agent joined the chat and will assist you now. This chat will close automatically after 10 minutes of inactivity. You can restart it at any time, but you’ll be redirected to another advisor. Don’t worry, you won’t have to re-explain your issue. E Eleazar • 7:02 PM Hello, it's a pleasure to meet you. I hope you're having a great day. This is Eleazar from EA Support. Allow me to review the conversation history. Ok E Eleazar • 7:04 PM Thank you for waiting. I have reviewed the conversation.To assist you further with the issue you’re experiencing, I will need to transfer your case to our dedicated team, as they are best equipped to provide the appropriate support. Please let me know when you are ready to proceed with the transfer. ok hello? Transfer requested at 7:07 PM E Eleazar left • 7:07 PM ughhhh can someone help so I can play my game? R Robin joined • 7:16 PM Hello! Thank you for contacting us. An agent joined the chat and will assist you now. This chat will close automatically after 10 minutes of inactivity. You can restart it at any time, but you’ll be redirected to another advisor. Don’t worry, you won’t have to re-explain your issue. Thank you for contacting EA Help, nice meeting you!! Hope you are doing great. My name is Robin. R Robin • 7:18 PM As I understand you are missing 3 games from your account, right? 1 game i bought 4 starwars games in the steam sale and 3 of the 4 work and show in the ea ap but sqadrins does not show in ea and when lanuched in steam its crashes in the first 10 seconds R Robin • 7:22 PM I will surely try my best to help you with Star Wars: Squadrons. all drivers bios windows are updated and i tried re linking the acounts and reinstalled everything R Robin • 7:23 PM Could you help me with your email of the EA account and Steam display name? its above Please share your registered email address for the EA Account. oh yes one sec redacted Thanks. the user name is REDACTED Share the name of EA game which is not visible. Starwars sqadrons Alright! also can i get that updated to redacted thats my old email i mean i can still asess it but it takes longer to get to Thank you. R Robin • 7:27 PM I am checking for the account. ok R Robin • 7:29 PM Do you see any error after the game crashes on Steam? i never checked let me try and launch it never gets past anticheat could it be a anticheat problem Sure. Yes, it can be an anti-cheat issue. R Robin • 7:32 PM If that's not installed properly, it can cause trouble. ok Here you can find supporting steps: How to install and troubleshoot EA Javelin anticheat on PC help.ea.com R Robin • 7:36 PM I hope, we are connected. yes wait R Robin • 7:36 PM Sure. i dont see sqadrons in the javlin anticheat list ohh its easy anti cheat R Robin • 7:38 PM Let me know if you find any trouble, I am here to help. yes i need help Today • 7:39 PM the game uses easy anti cheat not javlin anti cheat i think its a game libary link problem R Robin • 7:41 PM EA uses javelin anticheat only. huh when i launch the game it shows easy anti cheat R Robin • 7:43 PM Please make sure you are not using any third party anticheat program on your device. it shows this before crashing Screenshot 2026-04-01 194307 Yes, that's the third party easy anti cheat. Please uninstall it from your device. R Robin • 7:46 PM We do not support that. its not i came when i downloaded steam from steam* google it R Robin • 7:49 PM I don't think that's a software required to be used our games. But you can confirm about it through steam as well. Yes, EA uses anti-cheat software, but they have largely moved away from third-party solutions like Easy Anti-Cheat (EAC) in favor of their own proprietary in-house, kernel-level software, often referred to as EA Anticheat (EAAC) or EA Javelin. yes new games use javlin but oldergames like sqadrons use eac R Robin • 7:50 PM Getting this information validated with my team. ok no worries you learn something new everyday i saw this in the game files it looks like a error R Robin • 7:52 PM I found this to be true older games like squadrons using that. Sorry for confusion. your good R Robin • 7:53 PM Since Easy anti cheat is also not the problem. I am checking for the potential fix. yes i just uninstalled and reinstalled that anticheat too not working still Can you gather dxdiag report from your device: How to diagnose game issues on your PC using DxDiag help.ea.com R Robin • 7:56 PM Let me see if your device is compatible to game or not. it most definatly is but ok DxDiag.txt R Robin • 7:58 PM I am checking. R Robin • 8:02 PM Your device looks good enough to handle the game. ik Could you check help article: https://help.ea.com/en/articles/technical-issues/pc-graphics-troubleshootingThis covers most of the troubleshooting help with crashing freezing issue. R Robin • 8:03 PM If you have already tried them all. yes sry i closed the tab I was discussing your case with my team for a potential fix. They have suggested to give it a try by trying to clean boot your device, here you can find the steps: R Robin • 8:07 PM How to clean or safe boot your computer help.ea.com i did that i think its a steam - ea game libary link problem ea thinks you dont own the game and so it crashes R Robin • 8:09 PM That's bad, if that also doesn't solve the problem. Since you have exhausted all the possible troubleshooting already. I will ask you to try posting about this issue at forum page: https://forums.ea.com/ I have kept your case details, once we have enough similar cases, we will report it to game team directly from our end in order to check if this is actually a game issue. ok can you post to fourms i give you consent i just dont have time Unfortunately, we aren't allowed to post on forum from our devices, it's being tracked by our team. I will ask you to get it done when you have spare time. Sorry for not being a great help today. R Robin • 8:11 PM Is there anything else apart from this, I can help you with? no how long will it take to get fixed and how will i know when it is also can i get my email updated to redacted I can help you get the email updated on your account. R Robin • 8:13 PM I remember you said you have access of the registered email, right? yes Here you can find steps to update email yourself: R Robin • 8:14 PM Give it a try, if you are unable to get it done. I will help to get it done. R Robin • 8:18 PM Any luck? it says the email is taken it probly an old account i need merged Read • 8:18 PM I am checking for account. Thank you for trying. R Robin • 8:21 PM I checked and found email seems to be linked with an inactive EA account and doesn't have anything as of now. If you really want to use that email, first you'll need to restore that EA account by resetting account password and then we can proceed to change the email's between your accounts. nvm how long will it take to get fixed and how will i know when it is Read • 8:23 PM R Robin • 8:23 PM Since we don't have a fixed timeframe from our team. I cannot give you an ETA as of now. Once this is fixed, you'll simply be able to play the game. It's important you post at the forum. You might find a reply to your post there as well. ok thx bye
Hackers in Battlefront 2015/2017: what are EA responses ?
Dear EA, hi everyone, I have been playing battlefront 2015 and 2017 since release on console and later on PC. I have loved those games so much and crafted great memories playing them. Unfortunately, they have shown to be close to unplayable. (at least recently) The following applies more to BF2015 since that's the game I've played the most recently. Cheaters and hackers are all over the place: they see you everywhere, they kill you through wall, they take significantly less damage and deal absurd amount of damage. It is very important to understand, that this not just one hacker in the lobby. Those are several people in the same lobby making the game unplayable, and if you dare say something in the chat, they make the game crash and you instantly return to the main menu. My games usually last 3 minutes before I am kicked out to the main menu, and those are 3 minutes during which I was just killed through wall, at absurd ranges, with absurd amount of damage in no time. This has not always been the case. For instance, I do not remember encountering cheaters at launch. We, the players, use the report feature offered by AI to signal those hackers. However, nothing has changed in years. Cheaters come back with new accounts. Sometimes, they are still playing with the same one, despite reports. My question is, EA, what are you really doing against this ? What are the difficulties you encounter doing so ? How do you see the future of it ? Is the situation overwhelming ? If yes, how it it possible since you have expert hands on the code and can patch the game for each hack reported ? This is a real problem, because you are still selling a game that is almost exclusively an online players versus players game. It holds breaches exploited by hackers, which make the game unplayable. If you allow me the comparison, grocery stores are not selling spoiled food, so why would you ? I, as a player who bought your games, really needs to understand the situation. How did we come to this ? Why can't you get rid of cheaters ? What are doing to solve this issue, also what are you not doing ? I love BF2015. I really wish I could play it. But for now I just need explanations on the products I bought. I know this might not be read. But I am writing on the forum because I know that EA is less and less reachable; from experience, you cannot get those sorts of answer with the technical support system. Also, it is with great pleasure that I will read any comment from people with knowledge on the matter. Sincerly yours.
Error 4270 Star Wars Squadrons
Posting this again since EA closed down the other thread regarding error 4270 in Star Wars Squadrons - claiming it was “necroposting” without offering any solutions or updates… Here is my original reply to another player - and several other players who posted within the last few weeks - regarding this multiplayer invite issue. I am able to invite at least one other XBox player to multiplayer in crossplay, but not other PC/Steam players… “I am on Steam and can successfully invite my buddy on Xbox using his EA ID, but I cannot invite any other steam friends using their steam ID or EA ID - I’ll get error code 4270 for all of them. It sucks because a couple of them just bought the game during the Christmas 2024 steam sale and we can’t play together at all… We’ve tried turning off crossplay, exiting the game, logging back in and turning crossplay back on - doesn’t work. Restarting the PCs also doesn’t work. EA!!!! HELP!!!!” The response from EA’s community manager (five days later) “Closing thread to avoid necroposting. If needed, please feel free to start a new topic.” Well EA, here’s your new thread on this SAME topic that your players are STILL having and are STILL recently posting about in a thread that is definitely not “necro…”
game breaking cutscenes across the whole game
Product: Star Wars Jedi: Fallen Order Platform:Epic-PC Summarize your bug Every cutscene in the game has not played smoothly. All of them restart the audio at some point without restarting the visuals, and the visuals are constantly glitching (looks like gpu artifacts). Also occasionally after cutscenes I will fall through the map and then the game wont progress. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play the game. This has occured for every cutscene (i'm at the ninth sister fight on kashyyyk) since landing at Zeffo. What happens when the bug occurs? cutscenes become impossible to watch and even subtitles lag and glitch making them impossible to read. What do you expect to see? The game playing properly This is making this game impossible to enjoy. I have tried disabling the origin in game option, verifying game files, reinstalling the game, putting GPU in low power mode, turning off freesync, capping fps to 60, and every other solution I could find and nothing works. I thought that maybe the game save was corrupted so I started a new game, and the problems started immediately during the first cutscene.Jedi Survivor Bug
Has anyone experienced a bug when learning force pull down on Jedi Survivor? I am at the part where you learn the move and need to bring down the turret and pull up the door. I’ve changed buttons, restarted, and uninstalled the game. Any suggestions on how to fix it/advance in the game?
Star Wars Jedi Fallen Order Photo Mode hidden & off by default
Hi, I wanted to share some feedback regarding Photo Mode in Star Wars Jedi: Fallen Order. I recently contacted EA Help about an issue where Photo Mode wasn’t working for me at all. It turned out the feature is actually disabled by default and the toggle is located in a place that’s very easy to miss. Specifically, the Photo Mode toggle is hidden under Controls, just below the vibration toggle slider. Since most players won’t have a reason to scroll past or adjust vibration settings, this makes the option effectively hidden unless you already know where to look. On top of that, Photo Mode isn’t mentioned in any in-game pop-up tips or tutorials (at least from what I’ve seen), so there’s nothing guiding players to enable it or even letting them know it exists. Suggestion: Move the Photo Mode toggle to a more visible section (e.g. Gameplay or a dedicated Photo Mode section) Or enable it by default And/or include a pop-up tip or tutorial mentioning Photo Mode and how to activate it I was advised by the EA Help advisor to share this feedback here, as it could help improve the experience for other players who might think the feature is broken when it’s actually just hidden. Thanks for reading.
Battlefront 2 shutting down from Origin Client being terminated - Error
I cant play any EA games because the client keeps shutting itself down. it only produces the error in the title when im in game. the game runs fine. the EA app just closes itself without errors if nothing is running. i don't have origin installed and there are no left over files to suggest its there. Ive tried. Uninstalling - reinstalling the game and app Downgrading my GPU drivers for my Nvidia GTX 1080 to an older one updating my PC. checking for viruses. closed all anti virus apps down Disabled in game overlays Checked event viewer. Checked DxDiag. no issues found there Killed my firewall. the only thing i can honestly say at this point is that the main game is installed on a different hard drive to where the client is. but the game is not whats causing the app to close. Nothing works EA's silly little AI chatbot is useless and they have ignored my tickets. i have uploaded the only report that may show something. there are no other recorded errors i can produceCrash Report
Hey All, For the past few years, games on my Steam have been crashing, failing to reach resolution and load. Fallen Order was the first to give me a crash report: LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x0 - 'S_OK') 0x00007ff6e9855de6 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e98569c0 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e98388da starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e984d0cc starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e9e98aee starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e9eaeaf7 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e96a8b90 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6ea23c9aa starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6ea027828 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e8bab1b2 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e8ba6773 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e8ba699a starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6e8baee17 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff6eaef60fa starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ffedc211050 Activation64.dll!UnknownFunction [] 0x00007ffedc208f82 Activation64.dll!UnknownFunction [] 0x00007fff3bf8e8d7 KERNEL32.DLL!UnknownFunction [] 0x00007fff3c42c48c ntdll.dll!UnknownFunction [] I've been told to roll back my D3D Drive, but I have no idea how to do that. May I please have some help? Thank you all so much!
STAR WARS GAME CONCEPT: Jedi Knight Definitive Edition
Hey everyone, I wanted to share a concept I’ve been thinking about for a while: STAR WARS Jedi Knight: Definitive Edition, a full modern revival of the classic Jedi Knight series that blends the best elements of the original lightsaber combat with today’s graphics. Something that stays faithful to what made the originals special while bringing everything together into one complete experience. The core idea is simple: instead of reinventing the formula, this would preserve the feel of the original games, especially the lightsaber combat. The directional system, the timing, the weight—it all stays intact, just refined and modernized so it feels smoother without losing what made it unique. No drastic redesigns or trend-chasing mechanics, just the classic system brought up to today's graphics and technical standards. This edition would include all five campaigns fully playable in one package: Dark Forces, Dark Forces II: Jedi Knight, Mysteries of the Sith, Jedi Outcast, and Jedi Academy. Each campaign would be rebuilt with modern visuals and seamless transitions, but remain true to their original level design and identity. One major addition, though, would be full two-player co-op support across every campaign. The idea of experiencing Kyle Katarn’s journey (and beyond) with a friend, from start to finish, feels like a natural evolution that the originals never had the chance to explore. Multiplayer would also make a full return, keeping everything that defined Jedi Knight online play. All the classic modes would be included: Free For All, Duel, Power Duel, Jedi Master, Capture the Flag and Siege without stripping anything away. The goal wouldn’t be to simplify or replace these modes, but to preserve them and give them modern infrastructure like stable matchmaking, dedicated servers, and optional ranked play, while still allowing custom servers and community-driven experiences. Overall, this wouldn’t be a reboot or a reimagining—it would be a definitive, respectful restoration of the entire Jedi Knight legacy. The focus is on authenticity, completeness, and giving both longtime fans and new players a way to experience these games as they were meant to be played, just without the limitations of older hardware. Would you want something this faithful to the originals, or do you think a more modern redesign would work better?
Jedi 3 Wishlist
As a huge fan of Fallen Order and Survivor, I’ve spent countless hours exploring these games, and I’m incredibly excited for the upcoming conclusion with Jedi 3. Below are a few options/features I’d love to see in the final game: Broken Pommel Lightsaber Option It would be amazing to have the option to use Cal’s old, broken pommel from Fallen Order as a lightsaber design. This could be an unlockable feature after completing the game, allowing you to equip it in a new play-through. If selected as your primary saber, you’d need to use a secondary one for dual-wielding as they wouldn't be able to separate (perhaps it just hangs from his belt when not in use), and you’d be unable to use the double-bladed style due to the damaged pommel. Customization ‘Character Default’ In addition to still having full customization options, I’d love a feature that lets players choose from ‘Character Default’ options when customizing Cal’s attire, weapons, and BD-1. By selecting one of these, the characters would switch to their appearance to how it appeared at the start of previous titles or a specific point in a previous game. For example, choosing “Fallen Order” would restore Cal’s hair, clothing, and lightsaber to match his look at the beginning of Fallen Order. Could add an "Inquisitor" option to default Cal to match his Inquisitor look from the Fallen Order vision he had. Or "Imperial/ISB Outfit" from when he went to Nova Garon to find Bode in Survivor. Force Block/Hold (Expanded Combat) A final idea would be the ability to use the Force to block blaster bolts in mid-air or stop an enemy lightsaber swing by halting its momentum (similar to what we've seen in live-action with Ahsoka, Kenobi, and the Sequel trilogy). This could drain a significant amount of your Force energy, making it a move to use sparingly or as a last resort to turn the tide of battle. Anyway, these are just some ideas that came to mind and something I wanted to put out into the universe as I am doing another play-through of Survivor and thinking of what I'd like in the next game. I’m eagerly anticipating how the story and gameplay will evolve in Jedi 3. Anyone have any wishlist items they've been thinking of?
(PC) Battlefront Wont Start - AMD Driver Detection Saying "Version 0.0"
Every time I try and launch Star Wars Battlefront (which i installed from disc) in origin, I have a message "Please update your AMD Radeon driver" come up which says "Detected AMD Radeon driver version 0.0. The required driver version is 13.251 or later. Please update your drivers at http://www.amd.com/ before playing the game." (picture of this is attached) I am guessing this is an error in how origin detects my AMD driver because I have the latest drivers installed (15.20.xxx something). I am running windows 10 64-bit with an R9 390 with a 3440x1440 monitor. I have tried the following to fix it: - uninstalling all components related to my graphics driver (CCC, AMD gaming evolved, etc) and reinstalling them (tried newest and slightly older versions) - uninstalling origin and reinstalling it Any help would be greatly appreciated.Star Wars BattleFront II Hacked
At what point do we start to form our own rebellion and fight back against the absolutely abysmal EA Empire for their abandonment?! Every single game is either empty (when we know it's not true, players are online), or the games are filled with hackers. You spend 10 minutes trying to find a playable game that isn't a repetition of the one you just played...when you finally find a unicorn, the game loads and guess what....hackers! Hackers everywhere...every. single. game!! I am new to PC gaming, and Battlefront was the first game that I really got into. It has been my gateway drug into the world of gaming, and a brilliant way for me to start participating in my partners hobby. I get to game with him and his guys, and it is all so exciting! Except, the crappy servers with their lack of control! Does EA even care about the game anymore? Or is this just how it goes?? You spend a bucket of money on an older game that shouldn't cost as much anyway, only to find that the game is actually trying to see if you can retain your mental stability whilst trying to find a single round of mindless shooting without having to sacrifice your firstborn?! Perhaps I am just new and stupid...or.....
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