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Anonymous
9 years ago
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Account Underage

I'm a Dad whose son created an origin account for me. (Accidentally making it underage and in his name even though i use it). After sending multiple emails there has been no response  from EA even th...
  • EA_David's avatar
    EA_David
    9 years ago

    @@KayosIllusionz Hey, if you play just on PC, you can update your Date of Birth using the steps here: http://help.ea.com/en/article/how-to-change-your-origin-id/

    Generally for account issues you'll want to have a live contact. If you try setting your product as Origin and your issue as account-related, you should get the appropriate contact option. 

    However hopefully that won't be needed, as the D.O.B. can be manually changed. 

    Thanks. 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

@@KayosIllusionz Hey, if you play just on PC, you can update your Date of Birth using the steps here: http://help.ea.com/en/article/how-to-change-your-origin-id/

Generally for account issues you'll want to have a live contact. If you try setting your product as Origin and your issue as account-related, you should get the appropriate contact option. 

However hopefully that won't be needed, as the D.O.B. can be manually changed. 

Thanks. 

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