Forum Discussion
If you notice in your first screenshot, your active account is set to PC. This is your Origin Account and since your second screenshot shows you are on Xbone, this is why it is not showing any progress. Have you linked your Xbox Gamertag with your Origin Account? If not, then the game has already created an alternate account and linked the Gamertag to it. To find out what account it is linked to, you will have to contact an EA Game Adviser @ http://help.ea.com
If you have linked them yourself, then you just need to switch your "Active" character to your Xbox character, and all your progress will be there.
I was prompted ti create an ea account "to save game data and stats" the first time I tried to play battlefront and I used the same outlook email address to create the account that I used for my Xbox account.
Pretty frustrated the game link isn't working.
I have already searched the ea help forums and I haven't gotten a solution yet.
- 10 years ago
Using the same e-mail does not link them. The steps to properly link the accounts I will post below.
Here are the steps needed to link your Xbox Live Gamertag (Or PSN ID) to your Origin Account:
1. Open the Origin Client and click the "Friends" button in the top right corner (If you do not have the Origin Client downloaded, you can do so here)
2. Click "Add a Friend"
3. Inside this menu, you will see the option to connect to your Xbox Live Gamer Tag (Or PSN ID)- ApprovedAnonymous10 years agoI followed these steps to link the account bad in October. I think the issue is happening because I linked my accounts so early...
- ApprovedAnonymous10 years agoI wish ea offered customer service support over the phone. Oh well. Guess I don't get access to all of the features despite paying full price for everything before release.
Lesson learned - do not buy ea games or subscriptions!- ApprovedAnonymous10 years agoI tried fixing the issue by following all of the steps lited here in November https://forums.battlefront.starwars.ea.com/discussion/8978/account-sync-linking-issues-please-read-this
At that time they suggested i wait for the next update. I have now Waite several updates but the issue continues.