Forum Discussion
- 9 years ago
Remove the Companion app and then reinstall it. This solved my problem.
- 9 years ago
Hello @supremegrandjedi
I am really sorry for those issues with the companion app on your device. I`ve noticed you`ve already tried to reinstall the app, but have you done it after Power Cycling your device? You will need to turn it off and turn it on again before new install attempt. Keep us posted.
Cheers,
Archi
- Anonymous9 years agoCheers archi i will try it again
- Anonymous9 years agoHi archi, just knocked it off and back on and im back up and running. Many thanks for your help it was much appreciated
- Anonymous9 years ago
Hi Archi,
I have same problems with my companion app on sony xperia z5. It was working fine until i put my phone back to factory settings for speeding it up and making the battery life longer. After that i tried to reinstall the app. I get the message: "there were too many redirects". I've removed it once more, turned off and on my phone, reinstalled it, but again same message. Please help!