Battlefront XBOX ONE crash wen connect to multiplayer

The game crashes to the xbox home screen the instant the friends list is resolved and connection to the EA servers is established. The same issue occurs sporadically in Battlefront 2 when accessing the friends list. The game locks up, repeating the last sound or music note about a thousand timrs rapidly then crashes. Both games have been fully installed all extra files have been deleted and cache is cleared and all ports on my router have been checked and I also use a hard-line connection. If the ventilator or a lot more than just 23 people with this issue