Bluetooth Xbox Controller Causing Severe Lag
Product: Star Wars: Squadrons Platform:PC Please specify your platform model. PC What is your gamertag/PSN ID/EA Account name? CaveTrolls (Steam) Are you playing in VR? No Which part of the game...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@Cavetrolls To check can you see if there are any windows updates ( or optional ones) to download. Also can you use Device Manager to check specifically for updates to your Bluetooth device?
- @EA_Illium I can confirm that there are no pending windows updates (including optional ones other an a preview Windows Update) and the controller has the latest driver (as explicitly checked in Device Manager).
- EA_Illium
Hey @Cavetrolls,
Thank you for checking on this. Does it make a difference if you connect via Bluetooth before launching the game or after?
I would also like to go through some of the basics for troubleshooting, go through these steps, and let me know if this continues.
- Run a repair on Origin.
- Select My Game Library in Origin.
- Right-click on the game tile.
- Select Repair Game.
- Clear Origin Cache
- Run as admin, by Right-clicking on the game desktop icon, select 'Run as Admin'
- Check any Anti-virus to not interfere with Origin and Squadrons files
- Try to Clean Boot
- Illium
- @EA_Illium No - this occurs both if I connect before starting and after it's started.
I actually own this through Steam however I verified the integrity of the all the game files.
I tried both running as admin and disabling my anti-virus before realizing it was the controller causing issues 😉
And I just tried the clean boot and had the same issue after ~30 minutes game time. I did verify that by connecting the controller via USB instead of Bluetooth the issue doesn't reproduce so something about the Bluetooth is causing issues. I should note that when Squadrons is having issues, everything else continues to perform like normal. I did a 3dmark run when Squadrons was lagging and my performance was normal.
- Run a repair on Origin.
