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sauceybooyy's avatar
sauceybooyy
5 years ago
Solved

cannot connect to ea server

I can't connect to server. I checked my Internet connection and it's okay.
  • sauceybooyy's avatar
    sauceybooyy
    5 years ago

     can connect connect now. 🙂

    Thanks for helping me.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @sauceybooyy 

I'll try to help find out why this is happening. What system are you playing on? Also, do you use a wired or wireless connection? Thanks!

  • sauceybooyy's avatar
    sauceybooyy
    5 years ago

    I am using windows 10,. The connection is both wireless and wired.I checked the connection tons of times. Restarted the computer a couple of times, and I was still having the error code:721

    • Nickelaoz's avatar
      Nickelaoz
      5 years ago

      I have the same problem. Error 721.
      Since last week i can not connect to the server.
      I´m using Win 10 with wired internet.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Hi there, @Nickelaoz.

        Try using alternate DNS settings with the steps here. Let me know if that helps or not. Thank you.

  • sauceybooyy's avatar
    sauceybooyy
    5 years ago

     can connect connect now. 🙂

    Thanks for helping me.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @sauceybooyy 

      Great! If you have any other issues, please let us know. May the Force be with you 🙂

      • quashii92's avatar
        quashii92
        5 years ago

        i cant connet either error 721

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