Can't add friend's on Star Wars Squadrons

Product: Star Wars: Squadrons
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? MADD1-93
Are you playing in VR? Yes
Which VR Platform are you using? PlayStation VR
Which part of the game is the issue happening in? Game Menu
What were you doing when the bug occurred? Step by Step detail is helpful. Trying to add/invite a friend by searching ID name
Where did this issue occur? Please include menu name or in game location. Social menu
When did this happen? (dd.mm.yy hh:mm) 14/12/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? I type in an EA ID and it always says invite has failed
What do you expect to see? The invite to be successful
Which ship were you playing? If not applicable, just answer "no" or "none." N/A
What components were you using? N/A
Which customizations (if any) were you using? N/A

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I can't and never have been able to add a friend by typing in their EA ID on the social menu. It just says "Invite Failed"

It's frustrating because I really want to play Squadrons with people and I can't!