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londog99's avatar
londog99
6 years ago

CPU usage LOW GPU usage low - star wars squadrons - Alienware 17 R4

So this is my setup 

I have an Alienware 17 R4 i7 7th generation, 32 Gig ram, Nvidia GeForce 1080 with 8 gig ram, SSD 1T boot drive SATA 1T D: drive

I had a LOT of problems getting SWS running. Kept skipping/dropping frames. I watched every video on tweaking win 10 performance and nothing helped. Everything said to disable V-Sync. 

I could not run the game at all steady until I enable V-Sync in the game. It is performing fine, I do not know how many frame per second I am getting but I can play it. 

My GPU never goes above 50%. I want to run a VR headset but I am worried that I will then have problems. I am running on the local laptop display at 1920X1200. 

I spent two hours on the phone with Dell yesterday and they are sending out a new GPU card. I think it may be a paste issue. I have had this laptop for 3 years. 

Does anyone have any comments about this? 

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @londog99, 


    Have you been keeping an eye on your GPU temperatures while the game is running? Does it seem like it's getting hot and throttling itself? 

    /Kent

  • londog99's avatar
    londog99
    5 years ago

    Yes. I have also added a Oculus Rift S headset to the display port. Same performance. The GPU runs as hot as 91C. Which there are different opinions according to Dell. They say that can be an acceptable temp for this system. I disagree. I think the GPU is being held back due to heat. I have cleaned the system. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @londog99 

    Thanks for following up!

    91 degrees C seems pretty hot. I think a lot of hardware will start to throttle itself around 85 degrees C to decrease the risk of damage, but it can definitely vary by device. Do you have a way of adjusting the fan curves for your PC? Maybe if you can increase the fan speed it might help get more air moving to cool the temperature a bit.  

    /Kent

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