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gw2478's avatar
gw2478
Not applicable
5 years ago

Error 721

How do I fix this issue?
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @gw2478 

Using alternate DNS settings may help. What system are you on? I'll get you some instructions. Thanks!

  • Puddle_Nails78's avatar
    Puddle_Nails78
    Not applicable
    5 years ago
    @EA_Aljo I have been trying to fix this for a week now.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Puddle_Nails78 

        Thanks. I'd like you to try following the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

  • malicious4's avatar
    malicious4
    Not applicable
    5 years ago

    I have opened all necessary ports, been on an hour long phone call with EA, as well as chats, called my internet service provider and consulted my friend who is a computer engineer. I’ve done all trouble shooting and am still getting the same error code 721.  Cannot connect to EA servers.  My computer engineer friend says it is at your end as we have exhausted all possible things at this end.  I haven’t been able to get on in weeks.  Yesterday I was notified there was a new download in the game.  I figured it  was a fix to this issue.  No luck.  Still get the error code.  

  • malicious4's avatar
    malicious4
    Not applicable
    5 years ago

    Ps 4.  All the same issues.   I have exhausted trouble shooting at my end. It’s at your end.  Please fix.  It’s been over two weeks.  Can’t get on.  🙏

  • Overphoenix2's avatar
    Overphoenix2
    Not applicable
    5 years ago

    What DNS settings wont work for Squadrons?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @Overphoenix2 

      That depends on the system you're playing on. Which one do you use? I'll get some instructions for you.

      • windcheat3r's avatar
        windcheat3r
        Not applicable
        5 years ago

        For clarity a number of us involved have TRIED EVERY POSSIBLE PERMUTATION of DNS server addresses without ANY CHANGE.

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