Forum Discussion

gw2478

Not applicable

5 years ago

Error 721

How do I fix this issue?

Puddle_Nails78

Not applicable

5 years ago

@Puddle_Nails78 Ps4

EA_Aljo

Community Manager

5 years ago

@Puddle_Nails78

Thanks. I'd like you to try following the instructions here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

Puddle_Nails78
Not applicable
5 years ago
@EA_Aljo Oddly thats what I set them to. Still 721 error
- EA_Aljo
  Community Manager
  5 years ago
  @Puddle_Nails78
  
  Did you also try the DNS servers mentioned in the link?
  - Puddle_Nails78
    Not applicable
    5 years ago
    @EA_Aljo Same error
Puddle_Nails78
Not applicable
5 years ago
@EA_Aljo Sorry didn't see the link will try that now
malicious4
Not applicable
5 years ago
Already did that. No dice.
Bossman6811
Not applicable
5 years ago
@EA_Aljo I play on Xbox and have tried everything to fix it .
- windcheat3r
  Not applicable
  5 years ago
  Same operations.
  No changes.
  Not game sharing.
  
  Tried all of the different approaches.
  
  Can EA please actually help us instead of letting customers sit for >60 days with no resolution to a purchased product?
  @EA_Aljo can you please post links that describe how to share/not game share for our EA accounts?
  - EA_Aljo
    Community Manager
    5 years ago
    @windcheat3r
    
    We don't currently have any updates on this issue. As far as instructions for gamesharing, that is done at the console level. Those instructions can be googled.