Error 721

SAME AND NO RESOLUTION

https://answers.ea.com/t5/Technical-Issues/Server-Error-721/td-p/9541281/page/5

Additional people commenting.

No server logs that match this behavior? Incorrect.

Can't pickout a UID for us individually, especially those who have created cases?
That's because it hasn't been escalated appropriately.

https://www.reddit.com/r/StarWarsSquadrons/comments/kzcnst/error_code_721_on_ps4/

@EA_Aljo 

@EA_Charlemagne 

@windch3ater 

Can you send me a PM with your PSN ID? It looks like the account you're posting with isn't the same one you're playing on. I'm going to relay the details of these accounts so an issue can be raised.

Sure thing!

I'll get some others to send you info as well for tracking.
This is a HUGE bummer as it was great to be social while playing the game.

@windcheat3r 

I've submitted a report on this. When I have more news, I'll post an update.

https://www.reddit.com/r/StarWarsSquadrons/comments/ksilvl/error_code_721_plz_help/

https://www.reddit.com/r/StarWarsSquadrons/comments/ku79f3/resolved_error_721_by_turning_off_crossplay/

https://www.reddit.com/r/StarWarsSquadrons/comments/kzcnst/error_code_721_on_ps4/

Also, @EA_Aljo - part of the known pattern of behavior that should be included w/the escalation is that the 721 error occurs and persists ONLY when CROSS PLAY is active.

Once it is turned off, it states that the EA server connection has been restored. However, no matches will ever become available to join. 

Could it be to severe hacker activity , because it's very typical that I've been playing for an hour now , and it only seems to happen during key moments.

Heya dekkers - The pattern doesn't present itself as having opportunistic games that we can get into and play successfully, sometimes.

If it was partially working, could be the reason.

For three weeks now, for a pile of users on both PC and Consoles, it is 721 error every time we try to play.

@Puddle_Nails78 

I don't have any news on this. When I do, I'll update this thread.

What is the next step to escalating with CS and Engineering about the issue that is impacting a variety of players?

They have ID's now and can pinpoint or pick out the 721 error.
Do they want time/date stamps to RCA?

@windcheat3r Seems like the next step is waiting until we all get tired of asking for a resolution and move on with our lives.

@EA_Aljo 

Please help us!!!

Do we not matter as a player base?

Any updates?

Did this finally get escalated within support for an RCA?
We've provided consistent data and names to associate.

@windcheat3r 

I don't currently have any new details on this. It's being investigated. When we have some news, we'll post an update. Thanks!

iv not played for a few weeks up until last night

error 721

iv tried running game as admin, same error

iv changed DNS, same error

iv opened ports, still same error

changing cross play option to off allows me to sign in without error and use my own custom ships, changing cross play to 'on' during match against AI causes me to be signed out with the same error

im happy playing the single player/ AI matches for now as im testing the limits with my new GPU, im just posting the above with what iv done to try and fix the situation as per error 721 on other EA/origin games

MM

For sure, we've all done the same and more mickee.
Even with VPN's and other connections, we've eliminated the possibility or a local config issue.
This is host side.

@EA_Aljo 

Can someone at EA please try to help us?
There's no reason it should take this long for CS/QA to at least try and help.

Same here. Still haven't been able to play. @EA_Aljo  no word at all, huh?

@brady1138 

Unfortunately, we don't have an update on this. I'm very sorry. When we have some news, we'll post it here.