Error Code 327 PS4

Product: Star Wars: Squadrons
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? T1ger_B4seball24
Are you playing in VR? No
Which part of the game is the issue happening in? Game Menu
What were you doing when the bug occurred? Step by Step detail is helpful. Getting on the game.
Where did this issue occur? Please include menu name or in game location. As I am loading in the game, it says connecting to online, then an error code pops up.
When did this happen? (dd.mm.yy hh:mm) 02/10/20
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? I cannot play online at all.
What do you expect to see? Being able to play online with my friends.
Which ship were you playing? If not applicable, just answer "no" or "none." None
What components were you using? None
Which customizations (if any) were you using? None

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• I feel like the problem is occuring because I was game sharing the preorder edition with a friend. I have since stopped and bought the standard edition on my own, and it says that the pre order edition add on is locked still. The error has occured ever since even though I own the game and should be able to play online. Please help.