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ietxmmyrus
EA Staff
8 years agoHey @arni-GX,
this error can have a lot of root causes - please provide a DxDiag file (here's how) that I can take a look into, that should help to narrow down the culprit here. Feel free to tag me once it's done.
arni-GX
8 years agoNew Rookie
this my dx diag log..... this error... 'Program IGOProxy64.exe stopped working' .... suddenly came to my origin this week.....
i have tried to download and install C++ Redistributable packages 2015, but this error still there....
plz, help me.... how to fix this??
- ietxmmyrus8 years ago
EA Staff
Hey @arni-GX,
thanks for the DxDiag file. This seems to be related to DirectX9 - could you try to download the latest version from the Microsoft Website and install it from there? Let me know how that works out for you. Also make sure to run this as admin.