Forum Discussion

5 years ago

Solved

Fleet battle tutorial crash

The game crashes every time I try to play a Fleet battle tutorial. I have a non-VR setup with decent hardware. PPS - is there any way to actually file a support ticket? It seems that every EA "support option" leads to this forum and not actual, real support.

EA_Atic
5 years ago
Hey, @canuckian78 make sure that all drivers for windows are up to date.

You can also try to do a clean boot to see if there any programs messing with Star Wars: Squadrons and turn off any overlay programs for example Discord or Nvidia experience.

Worth to reinstall the GPU drivers for your PC.

For EA Support: https://help.ea.com/en/contact-us/?product=star-wars-squadrons

Let me know if this works or not for you. 🙂

/Atic

2 Replies

EA_Atic
DICE Team
5 years ago
Hey, @canuckian78 make sure that all drivers for windows are up to date.

You can also try to do a clean boot to see if there any programs messing with Star Wars: Squadrons and turn off any overlay programs for example Discord or Nvidia experience.

Worth to reinstall the GPU drivers for your PC.

For EA Support: https://help.ea.com/en/contact-us/?product=star-wars-squadrons

Let me know if this works or not for you. 🙂

/Atic
langley167
5 years ago
Have you got a PageFile set up in Windows ? I had no PageFile (as I thought 16GB was more than adequate) and was getting continual Crashes To Desktop, especially at the start of the Fleet Battle Tutorial. I created a Win10 system managed PageFile, went back into the game and it now plays with no crashes whatsoever with the graphics maxed out. May be worth a try ?