Game breaking bug, BD-1 jail

Product: Star Wars Jedi: Fallen Order
Platform:Sony Playstation 4
Summarize your bug When I'm freeing BD-1 from the jail cell, I pull the panel off, but BD-1 won't interact with the console. This is a game breaking bug.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? go free BD-1 see if it happens
What happens when the bug occurs? BD-1 won't open it's jail cell because he won't interact with the console
What do you expect to see? a fix.

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I am unable to continue. BD-1 won't interact with the hidden console in his jail cell.