Community ManagerHi, I'm launching from Steam - I posted all of the details including specs and dxdiag in a separate bug report under my own username:
https://answers.ea.com/t5/Bug-Reports/Game-not-detecting-XBox-One-controller-in-VR-Mode/m-p/10209125
Community Manager
Got it, thanks! Have you had a chance to try starting up your PC in a Clean Boot before launching the game to see if that makes any difference at all? That way if there's something else running in the background that could be interfering with the controller that might help to get around it.
You can find more details on how to set up a Clean Boot over at the EA Help website. Please let me know how that goes once you've had the chance to give it a try. Thank you!
/Kent
Hi, tried the clean boot but that had no effect. Same issue. I also realized that the game isn't accepting input from either the XBox controller or the Keyboard in VR Mode until I left click with the mouse (on anything), then it starts accepting keyboard input (random since I can't see with the VR headset on) then I can move the controller for it to switch to the controller input.
Community ManagerHmm, that's really strange.
Can you try something else for me when you have a chance? Open up your controller settings in Steam and go to General Controller Settings. If there is an active configuration there for Xbox controllers can you try unchecking it to see if that makes a difference?
Let me know how it goes when you have the chance to give it a shot. Thanks!
/Kent
