Glitched holding things?

Product: Star Wars Jedi: Fallen Order
Platform:Microsoft XBOX One
Summarize your bug So it won't let me let go of ropes or poles. As well as not letting me climb down from ledge to ledge. The puzzle on ilum where the end part you have to hold the rope to let the light pass through, after I do that it won't let me let go of the rope at all.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I tried quitting the game and it makes me do everything all over and still won't let go of the rope
What happens when the bug occurs? Won't let me progress through the main story at all.
What do you expect to see? I need a way to fix the or to get it fixed so I can play the game

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