Forum Discussion

Zruah's avatar
Zruah
9 years ago
Solved

HELP PLEASE! [PS4]

So i just bought the digital copy of Star Wars Ultimate Edition on my PS4 last night and i already downloaded and installed it. After i launched the game it then shows me the Star Wars Battlefront th...
  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    UPDATE: The next day i initialized my PlayStation 4 Console and re-installed the Game, DLC Packs, Season Pass etc. and it started working. I don't see why intializing the PS4 is necessary but it is how it is. I'm happy as long as it's working.

    Cheers,

    Zruah.

Zruah's avatar
Zruah
9 years ago

@EA_Archi

Yeap, i only have one digital game installed on my console and it's Badland. I've played it and it was working normally. Other disc games also worked perfectly with no errors. My console still has 151GB of space left after the installation of Star Wars Battlefront. Also the game is already up to date with it's latest update, Version 1.11 with the Rogue One: Scarif update. I honestly don't know what else is possible to fix this.

  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    Yeap it's linked. Though i don't think it makes any difference as the game has to play with an EA account but in my case the game can't start.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Zruah 

    Usually issues of such kind are solved by reinstalling the game after power cycling your console and clearing game files. So if you have already tried all this, I would advise you to get in touch with PlayStation Support directly https://www.playstation.com/en-ie/get-help/contact-us/

  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    Alright, thanks a lot for the tips and time. Really appreciate it.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Zruah 

    Just let us know if PlayStation support will fix this for you. 

    Cheers,

    Archi

  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    UPDATE: The next day i initialized my PlayStation 4 Console and re-installed the Game, DLC Packs, Season Pass etc. and it started working. I don't see why intializing the PS4 is necessary but it is how it is. I'm happy as long as it's working.

    Cheers,

    Zruah.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Thank you @Zruah for posting your solution! And good to know you have sorted this out. Enjoy the game and May the Force be with you!

    Cheers,

    Archi

About Star Wars Games Discussion

Talk with the community about EA's STAR WARS™ games.14,768 PostsLatest Activity: 22 hours ago