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Zruah's avatar
Zruah
9 years ago
Solved

HELP PLEASE! [PS4]

So i just bought the digital copy of Star Wars Ultimate Edition on my PS4 last night and i already downloaded and installed it. After i launched the game it then shows me the Star Wars Battlefront th...
  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    UPDATE: The next day i initialized my PlayStation 4 Console and re-installed the Game, DLC Packs, Season Pass etc. and it started working. I don't see why intializing the PS4 is necessary but it is how it is. I'm happy as long as it's working.

    Cheers,

    Zruah.

Zruah's avatar
Zruah
9 years ago

@EA_Archi

Yeap it's linked. Though i don't think it makes any difference as the game has to play with an EA account but in my case the game can't start.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Zruah 

    Usually issues of such kind are solved by reinstalling the game after power cycling your console and clearing game files. So if you have already tried all this, I would advise you to get in touch with PlayStation Support directly https://www.playstation.com/en-ie/get-help/contact-us/

  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    Alright, thanks a lot for the tips and time. Really appreciate it.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @Zruah 

    Just let us know if PlayStation support will fix this for you. 

    Cheers,

    Archi

  • Zruah's avatar
    Zruah
    9 years ago

    @EA_Archi

    UPDATE: The next day i initialized my PlayStation 4 Console and re-installed the Game, DLC Packs, Season Pass etc. and it started working. I don't see why intializing the PS4 is necessary but it is how it is. I'm happy as long as it's working.

    Cheers,

    Zruah.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Thank you @Zruah for posting your solution! And good to know you have sorted this out. Enjoy the game and May the Force be with you!

    Cheers,

    Archi

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