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Jmist0288's avatar
2 years ago
Solved

Im still banned with no response.

I've messaged you guys 15 times and not gotten a response about my ban. Who do I talk to about this? It's been almost a yr for my ban and no one from you TOL department or whatever it's called has emailed me back. And I don't wanna hear they did because I always check my email. I want someone who can actually help me for once

  • Hello, @Jmist0288 

    If you submitted 3 disputes and ToS declined to overturn the ban, it will need to remain in place. You can open a case with an advisor to have them check on the status of your disputes. That can be done here.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @Jmist0288 

    If you submitted 3 disputes and ToS declined to overturn the ban, it will need to remain in place. You can open a case with an advisor to have them check on the status of your disputes. That can be done here.

  • That link brought me right to the TOS cases and not to an admin. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Jmist0288 

    ToS is not available for a discussion. You'll need to open a case with an advisor. Instructions for that can be found here.

  • That link brought me right to the TOS cases and not to an admin. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Jmist0288 

    There is no admin to speak with. You need to contact an advisor. However, if 3 disputes were already performed, they will not be able to overturn the ban.

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