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Hey @Bowenarrows1, could it be a case that you have multiple EA accounts and have linked the wrong account to your Epic account?
Can you try playing it again and ensure that you follow the steps here: https://help.ea.com/en-us/help/star-wars-jedi/star-wars-jedi-fallen-order/star-wars-jedi-fallen-order-get-started-pc/
Darko
- 5 years ago
I have only one account for both epic and EA, for the first week of playing battlefront everything went good but then on the 15th I believe it told me to sign in which was already unusual cause there's only one account on my computer and for those applications. Every time I try to sign in it always tells me to sign in it'll say "sign in with epic games" when I do it says "signs in with EA" it just puts me in a circle and it gets me nowhere. I'd would greatly apricate if I could get some feedback and a solution 🙂.
- 5 years agoHey @EA_Darko I have the same thing I have bought Star Wars BattleFront II and I have singed in on my origin and when I press link account it says "Your EA account is already linked with Epic Games account ***. Please login with or register with a different EA account to complete linking" BUT THE THING IS I don't have another account and when I go onto Origin to try and download it directly it asks me to buy it again PLEASE HELP!!!!! I HAVE SPENT 25$ FOR NOTHING!!!!!!!!
- 5 years ago
Hey @EA_Darko , is there a solution to this problem yet?
I only have one EPIC Games account and one EA/Origin account. The connection between these two worked just fine until wednesday, since then I have the same problem as everyone in this thread.
Is there any solution by EA? Or explanation? I got SW Battlefront 2 for free and I am really enjoying playing it, so it would be great to hear that there is a fix coming soon.
Cheers,plutoo34
- 5 years ago
@EA_Darko Is there still no fix for this?
Same thing happens to me since today. I already have the origin account logged in, but when I click to launch Battlefront 2, it sends me to Epic Games and then back onto a login popup window, while I am already logged on! When I enter my credentials I only get the "Your EA account is already linked with Epic Games account _______. Please login or register with a different EA account to complete linking." Even though I'm already logged in with the linked account, doesn't matter if I restart everything, I'm stuck on this loop whenever I try to launch the game either from Epic Games Launcher or Origin. Just yesterday this wasn't a problem and I've been playing for months without fail.
Is that it? I just lose my game just like that?- EA_Darko5 years ago
Community Manager
Hey @TacoAlVapor for account issues such as this you would need to speak with our live support who will be able to take a look at your account with you.
Darko
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