Forum Discussion

7 years ago

LowLevelFatalError [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3

Product: Star Wars Jedi: Fallen Order Platform:PC Summarize your bug The game freezes and crashes back to Windows after playing the game for a bout 2-3 minutes. I get the following error message: -...

DxDiag.txt149 KB

BzzdLghtyr

7 years ago

@CursedScientist I have had this issue since launch and I havent gotten a fix.

CursedScientist
7 years ago
@BzzdLghtyr I think I have fixed it.
At first I thought it was my drivers, but they were all up to date.
My Origin launcher was not pushing through any updates, so that appeared to be up to date.
It turns out all I had to do was to right click on the game launch file in Origin launcher and select repair.
The game has not crashed since.
- proxos666
  Hero+
  7 years ago
  @CursedScientist
  
  glad you found a fix
  
  I gathered you saw the multiple norton crashes in the dxdiag along with the origin web helper service , may be why origin wasnt pushing updates
  
  P1: OriginWebHelperService.exe
  
  P1: SymantecCorporation.NortonSafeWeb_3.10.1.0_neutral__v68kp9n051hdp