Online Connection Error & Lag

Ill post these here. If theres a better place to put these please inform me:
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Thank you for contacting EA help.

This email is a follow up regarding your concern.

Below are the steps to troubleshoot the issue:

Clear the MAC address and the persistent storage

Please clear the disk cache. Here are the steps:

1. Please go to Settings ->Select Disc & Blu-Ray
2. select the option Persistent Storage then press the option Clear Persistent Storage


Please clear the system cache:

1. Please go to the Alternate MAC Address
section of your Xbox One.

•Settings -> Network Settings -> Advanced Settings -> Alternative Mac Address -> Select Clear

2. Please shut down the console

3. Disconnect the power cord from the back of the Xbox One and wait two minutes.

4. Once the two minutes have passed, please plug the power back in and wait for the power bricks light to go from White to Orange.

5. Once the power brick has the Orange light, please start the console and try the game again.



You can manage your data for individual games through My games & apps on your Home screen.

1.From the Home screen, select My games & apps.

2.Highlight the game, press the Menu button on your controller, and then select Manage game.

3.Scroll to the right, highlight the saved data for your gamertag under Saved Data, and then press A on your controller.

4.You will be prompted to confirm deletion of this game save data:

-Delete everywhere will remove your saved data from this console, the cloud and all other consoles you play on.



Delete and re-download the gamertag.


Please use this link to delete the gamertag:

Http://support.xbox.com/en-GB/xbox-one/security/remove-profile-from-console


This is to re-download the gamertag:

Http://Support.xbox.com/en-GB/my-account/manage-gamertag-and-profile/sign-in-to-another-console


If you are using wireless, please open the ports of your router.

Link to set up your router:

http://portforward.com/


Ports needed to set up the router:


Should you need further assistance with this or any other issues, please do not hesitate to contact us.

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Unfortunately none of these worked in my case but thats probably something to do with my old router. I thought maybe these can work for someone else.

Thank you!!! @LoveNolan  for posting the solution.

All my best for you.