[PC] - 2nd Star Card hand is always blank, various issues

Question

Ever since my companion app had issues saving my progress, I've had some weird stuff going on.&nbsp; A user that I mistakenly added as a friend and then deleted&nbsp;still shows up at the top of my main menu screen.&nbsp;Also, every time I start a match, I have to create my 2nd star card hand.&nbsp; Whichever hand I have saved in the second slot disappears when starting a match and shows up as blank.&nbsp; I have to create my second hand each time.&nbsp; How can I get this fixed?&nbsp;

yahel_1 · Answer

Hi&nbsp;@SS-Everdred86&nbsp;,first&nbsp;check your TiME / DATE in your machine.

Clearing your Origin cache and for this you get a perfectly detailed post from@EA_Nils&nbsp;&gt;-&gt; &nbsp;http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410 &nbsp;

Restart your machine.

Run the setup file Origin with Admin rights &nbsp;http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

Then run a repair on the game by right clicking the game tile in Origin client and selecting the Repair Game option followed by Check for Updates.

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[PC] - 2nd Star Card hand is always blank, various issues

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