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allanz33's avatar
5 years ago
Solved

Please fix matchmaking in Australia/Oceania

This game is currently unplayable in Oceania (Australia, anyway). I have zero Internet issues at my residence and have the fastest and most stable connection possible for my area. 

Enemy ships are receiving no damage and players are not able to react to taking damage and are wiped out instantly. The amount of matches where I have loaded in and not been able to dish out any damage to opposing players (except when they are flying in straight lines or are disabled) is getting out of hand. Players in game chat are speaking different languages and it is clear that I am being deployed into European servers. This is unacceptable. 

It does not appear that this problem has been acknowledged as one of the "known issues".

Please do something about this. I love this game and want nothing more than to play multiplayer on an even playing field with fellow players in my region. So many players in Australia are being driven away because of the poor matchmaking. Many of my friends have just given up, as shooting lasers that do no damage is clearly not fun. 

Please guys, do something about this. We want to keep this game alive in Australia. Thanks!


  • This post is marked as "Solved" so it's easier to find and read for everyone.


    Hi everyone,

    I'm confirming we're investigating your reports of connectivity issues in the Australia and New Zealand region. I've added this to the Known Issues list under the "Online" section.

19 Replies

  • Teh-Stig84's avatar
    Teh-Stig84
    5 years ago

    It looks like the Online section you mention on the Known Issues List has been removed.

    Does that mean a fix for this now broken game is imminent?  Or has this issue been swept under the rug again?

  • allanz33's avatar
    allanz33
    5 years ago
    @Teh-Stig84 A new patch is due out in the next week sometime that is apparently quite extensive, so hopefully this issue will be one of the things that’s addressed. If not, I think it’s just going to be ignored entirely.
  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    Your investigation has gone terribly then!

    For last two 🏈 days since the Mandolorian Supply Drop update, I CANNOT find any games online, using any online game type: Quick Match; Dogfight; or Fleet Battles. Times out after 10 minutes searching with error 1,066 message. Thanks for screwing that up EA. Frustrating beyond belief that adequate tests where obviously not done before rollout. I have zero issues with any other online game: Marvel’s Avengers, Red Dead Redemption II, GTA5, etc, so it is very obvious that it is an EA problem and not any internet or PSN issue. I also had zero issues before 1.3 update. Fix it PLEASE!!!

    In Australia, using PS4...and so bloody annoyed.

  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    Day 3: Still no fix, still can’t get any matches, times out with Error 1,066 message, still think EA developers are muppets. Any chance this will get fixed ever? Put it back the way it was so we can play! See attached screenshots: Whatever “tweaking” was done fracked it completely, so fracking undo it...AAAAARRRRGGGHHHH. ANNOYED BEYOND COMPREHENSION!

  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    Day 5, still can't get an online game! Are EA doing anything about this at all? In Australia, using PS4 with crossplay enabled, its a Public holiday, and I can't get any online games in any mode! EA obviously doesn't care about their consumers!

  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    I logged on today after 5 weeks of having no games, and thinking of every expletive under the sun to call the developers. After 7.5mins I got one game. One single fracking game, before it timed out again,and again. So now, timing out after several 10 minute searches in Quick Match and cannot get another one, and 1066 error again! What the frack is the definition of “Quick” for EA? Cannot get any fleet battles either, cannot fracking play! Are they * kidding!?! Operation 2 is live for no-one in the Southern Hemisphere, and update 3.0 fixed fracking NOTHING, you stupid ar$ehats! Fix the fracking game! * dumbarses! See attached pics for proof! To all EA staff, your customer service is a joke, and you lie when you say you value our feedback! There has been zero acknowledgement of this issue. D!ckheads!

  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    Okay, so Update 4.0 this morning (Saturday 12th December) in Australia. On PS4, with cross play enabled, and have spent 40mins trying to find a game, but getting timeout error messages every 10mins...still! Fracking fixed nothing still! See all my previous posts over last 7 weeks. This should NOT be happening! 

    Yesterday, I managed to play one single quick match dogfight early evening...the first game I was able to get in weeks. Then not able to get another game all night....in either quick match, dog-fight, or fleet battles....what the actual frack? Prior to update 1.3 I was getting almost zero wait time. Was able to play people all over the world with zero lag or issues. They supposedly tweeked server settings that did nothing but completely frack it up for me. How has this not been addressed yet? WTF are the programmers/developers doing? I have new ships & cosmetics I can look at but can’t fly! Frustrated beyond belief.

  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    @EA_Darko 8 weeks now of Error 1066 and unable to play games online...are they kidding? Ever since Update 1.3 (Mandalorian update) I can’t play. In Mildura Australia, NBN connected with speeds of 70Mbs, on PS4 with cross play enabled. See pics attached and my previous posts in this thread!

  • zWolfishGrin's avatar
    zWolfishGrin
    5 years ago

    @EA_Darko Still can’t get a game. See attached pic from this morning!

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