Pre-loading stuck on 68%

When I left for work at 6:15am this morning I started the pre-loading. When I got home about half an hour ago I had an error regarding easy anti cheat. Rebooted my computer, and started Origin again, and now it's stuck at 68% (not even a "noice" percentile 😉 ). Anybody else having this issue, and more important, or a sollution?

Kanrei13
6 years ago
@AlterEgo1973 After fiddling with origin for a bit (pausing/resuming the download, and closing/restarting origin) it's loading again and I'm up to 69%.

20 Replies

akdonkey
6 years ago
Can not preload Star Wars Squadrons. It shows me a preload Date of the 30th even though my emails states the 25th. Anyone else have this issue?
Reaver_TLZ
Rising Novice
6 years ago
I started Origin a few minutes ago expecting to pre-load Star Wars Squadrons. The app seems to check the game files etc. but its unable to download. After a few seconds Origin displays an error message stating to check my internet conection or trying again later. Can anyone confirm this issue? Is this due to overloaded servers? Thank you.
General_Zelus
6 years ago
Same issue, Classic EA. See Attachments

Thank you for taking the time to submit an error report. Your feedback is appreciated.

If you need help resolving a problem and would like to share this error report with an Origin support staff member, you may do so by providing them with the Report ID number below.

Your Report ID is: 1256f20920066705

Please keep this for your records.
lindhoffen
6 years ago
@Reaver_TLZ That's strange. People hammered the Steam servers as soon as the game was available but it still ran smoothly. Hope they get it fixed for you quickly.
EA_Atic
DICE Team
6 years ago
Hey everyone @lindhoffen @akdonkey @General_Zelus @Reaver_TLZ, are you still having issues with Pre-load not working?

I'm assuming all of you are on Origin?

/Atic
General_Zelus
6 years ago
Yes, it says Origin cannot download, yet I can download other game from origin. I have tried it from Origin and EA BETA.

I am so sick of EA I cannot preload I want a refund so I can order off steam.
Kanrei13
Seasoned Ace
6 years ago
@AlterEgo1973 After fiddling with origin for a bit (pausing/resuming the download, and closing/restarting origin) it's loading again and I'm up to 69%.
EA_Atic
DICE Team
6 years ago
@General_Zelus have you tried to restart Origin?

For cancelling the pre-order here: https://help.ea.com/en/help/origin/origin/pre-ordering-games-on-origin/

/Atic
EA_Atic
DICE Team
6 years ago
@AlterEgo1973 I assume you have space on the drive you downloading to and did you try what Kanrei13 recommended?

/Atic
wolves_zx
6 years ago
How do I pre load it on Xbox ? Because I preordered the preorder edition and it won’t launch.